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JUSTIN SPURLOCK

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(297 reviews)
86

RQ
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Ray Q.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Employees
Professional service you can trust.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2020 02:42 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jimmie P.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding service
I was in and out quickly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2020 07:24 AM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Interlachen, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
convenient
warranty work fast also great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/24/2020 12:02 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They take good care of customers needs
They listen to their customers
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/24/2020 05:45 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Joseph W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Service secretary inside had treats for my dog......class act
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/19/2020 05:55 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are glad your dog enjoyed the treats and hope you got to try out some of the fresh baked cookies. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DW
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Dale W.
Williamsburg, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Terrific
The tire repair was quick and complete
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/18/2020 05:54 AM

 Thank you for sharing your service experience with us and we are happy we could get you back on the road. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PW
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Phyllis W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Great service and hospitality!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/11/2020 12:19 PM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GA
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George A.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
I’ve been coming to Hyundai of St. Augustine for 9 years now. I’ve experience excellent service every time I get my vehicles service. The service advisors are very good in explaining what your vehicle needs with no pressure to sell you. I really like that. This Hyundai dealership really cares about the customer.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/07/2020 10:20 AM

 We greatly appreciate you taking the time to share service experiences and your kind words with us. It is always such a pleasure to see you on your visits. Congratulations on your new Santa Fe it is such a beautiful color. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
broken driver's seat frame
Wife had been driving with broken seat frame that kept sliding off. We drove in without an appointment. A part was available and repair was done in short order.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2020 12:08 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FM
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Francisco M.
Lutz, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service as always!!
N/A
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2020 05:54 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BF
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Betsy F.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and transportation provided.
It was easy to make an appointment Staff members were cheerful and strived to do everything in a timely manner. I appreciated the shuttle service! It was also nice not to have service providers bugging me to give them a good survey. I plan to purchase my next car there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/27/2020 10:22 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SL
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Stephen L.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Greatest dealer in North Florida
Knowledgeable. Friendly. Courteous. Value.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2020 12:56 PM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Our service team enjoys reading how we are doing and is the best form of flattery. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BA
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Barbara A.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great customer service
Sales personnel
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2020 12:49 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RJ
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Robert J.
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Friendly and convenient
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2020 05:48 AM

We thank you for sharing your service experience with us. Please let us know how we may improve to earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Experience
They did what I asked. Didn’t try to sell me anything else. I had an appointment and went in about 30 minutes early and got out early. Just what I was hoping.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 01/17/2020 06:06 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CB
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Carlos B.
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2020
client vérifiéVérifié Client
Catégorie : Service
Customer service
Customer service very friendly and helpful .
Recommandé
Employés avec lesquels vous avez travaillé

CB
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Carlos B.
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2020
client vérifiéVérifié Client
Catégorie : Service
Customer service
Customer service very friendly and helpful .
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/15/2020
Type de service : Maintenance
Catégorie : Service
Oil change
Service and good!! Didn’t like that they charged me for something they damaged !!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 01/16/2020 05:23 AM

Sorry for the inconvenience. Justin advised me that he has already talked to you about the issue.
We will be following up with another email.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CHERYL B. de Hyundai of St. Augustine a répondu le 01/17/2020 06:16 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LC
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Lisa C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast, honest service
Recommendations without pressure. Shuttle service. Coupons on the website.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2020 06:28 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE
Fast , courteous efficient service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.
 
 Happy New year from all of us at Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JR
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James R.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Service provided was professional & timely!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2020 10:09 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.

 Happy New year from Hyundai of St Augustine



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.