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JUSTIN SPURLOCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(297 reviews)
86

Critiques de JUSTIN SPURLOCK

Client vérifié
Saint Augustine, FL
2017 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Melissa was very professional and extremely helpful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:19 AM


 We appreciate you taking the time to share your service experience with us and 5 star rating. Melissa is a wonderful addition to our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
RV
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Roland V.
St. Augustine, FL
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast
Do a good job
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:17 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SB
gravatar
Steve B.
St. Augustine, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everybody seemed to know their job and did it well
Very pleased definitely coming back
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/26/2019 12:48 PM

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
GM
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Gerard M.
Daytona Beach, FL
2019 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
The people !
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/24/2019 10:24 AM


 We greatly appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
VA
gravatar
Victoria A.
Palm Coast, FL
2014 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service was prompt and friendly
Service was completed promptly and professioo
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2019 06:27 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Client vérifié
St. Augustine, FL
2013 Hyundai Azera
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality of vehicle and service
My Hyundai Azera is a very good automobile. Andrew and the other folks at Hyundsi are very special.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/19/2019 04:49 AM

Thank you for sharing your service experience with us.

We look forward to exceeding your expectations on your 
next visit.
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
PS
gravatar
Patricia S.
St. Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
They have always given good service
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/17/2019 04:55 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
RD
gravatar
Richard D.
Saint Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Experience
Excellent customer service. Always on time, in and out quickly.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/16/2019 05:20 AM

Thank you for sharing your service expereince with us 
and for the 56 star rating.

We look forward to seeing you in the future.
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
St. Augustine, FL
2011 Hyundai Accent
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
client vérifiéVérifié Client
Catégorie : Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recommandé
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Palm Coast, FL
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
Professional.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/11/2019 10:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
St. Augustine, FL
2011 Hyundai Accent
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
client vérifiéVérifié Client
Catégorie : Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/10/2019
Type de service : Maintenance
Catégorie : Service
Alarm remote replacement
Great.. Nice people
Not so great... Too slow
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2019 12:23 PM


  Thank you for taking the time to share your service experience with us. Our sincere apologies for the amount of time needed to complete your service. Justin, your service consultant will be following up with you shortly. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2019 05:31 AM


 We appreciate you speaking with Justin and taking the time to bring this to our attention.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JE
gravatar
Jennifer E.
St. Augustine, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service is excellent
Justin was fantastic, he gave me great service and was very honest with me about my tires and alignment. He even had my car washed for me and believe me it needed it! Roger is amazing too, he's always very helpful and never rushes me when I ask a million questions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/09/2019 08:44 AM


 Thank you for taking the time to share your kind words with us about your service experiences with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Appointment was for routine periodic service (Sonata has over 53,000 miles). Technician identified unnoticed problem with trump latch. Hyundai of St. Augustine replaced the part as warranty item - no charge! GREAT SERVICE AND INTEGRITY!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2019 01:29 PM


 We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Saint Augustine, FL
2015 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Eagerness to please
Eagerness to please
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2019 11:36 AM


 Thank you for sharing your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JG
gravatar
Joseph G.
Saint Augustine, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and reliable service!
Service was reliable and wait was reasonable. Staff is friendly and personable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/03/2019 11:46 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
RC
gravatar
Robert C.
Saint Augustine, FL
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly knowledgeable courteous
Friendly knorledgable courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/01/2019 05:40 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Client vérifié
Palm Coast, FL
2007 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service as always.
Always happy to go to Hyundai of St. Augustine for service. They are honest, helpful and upfront. Good atmosphere and great staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/24/2019 05:46 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Green Cove Springs, FL
2018 Hyundai Elantra Gt
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GOOD SERVICE
friendly professional service with nice extras like coffee and fresh baked cookies in the waiting area!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/18/2019 12:18 PM


 Thank you for taking the time to share your service experience with us and our apologies for the extra time needed to complete your services. We have increased our service team to assist in accomodating our guests. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Service is very quick and thorough.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 06/12/2019 07:32 AM

Thank you for sharing your service experience with us 
and for the 5 star rating. 
We look forward to your next visit 
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
BB
gravatar
Bill B.
St. Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very fast service!
They took care of me promptly, on a very busy Saturday
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 06/12/2019 08:27 AM

Good Morning

Thank you for sharing your service experience with us
and for the 5 star rating 
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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