JS

JUSTIN SPURLOCK

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(297 reviews)
86

JR
gravatar
Jo Ann R.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellence
Great team they know what they are doing
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 05:41 AM


 We thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JL
gravatar
John L.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Representatives are all very helpful and courteous.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 05:44 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
Thank you.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/13/2018 02:49 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RR
gravatar
Ronald R.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
This dealership runs it's business like a fine tuned watch.
Rock solid in it's service department.
Their punishment is that I will be purchasing another Hyundai from them sometime this fall.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/10/2018 05:29 AM


 Thank you for taking the time to share your service experiences with us and we are looking forward to placing you in an new vehicle.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SS
gravatar
Sharon S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast, efficient, friendly
I was greeted as soon as I pulled in. I didn’t even get out of my car and a kind gentleman opened the door for me and guided me where to go. As a new customer who just moved here this was far superior than the service I received at the Hyundai service center I have been going to for the past 3 years. Key Hyundai in Jacksonville Fl. Does not greet their customers. You are a number there and have to wait in line to be served. I will be purchasing my next car at this dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/07/2018 05:16 AM


 We greatly appreciate you taking the time to share your service experience with us and we welcome you to our Hyundai of St Augustine family.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AP
gravatar
Ayendia P.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Excellent customer service and nice waiting area. Service adviser was very professional and let us know the next 85K miles long term maintenance for our 2011 Sonata.
Thanks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/06/2018 09:01 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Appointment
I arrived on August 25th without an appointment due to an issue I was having with my trunk not opening. I was treated no differently than someone with an appointment. The service staff was very accommodating and provided me with prompt and professional service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/05/2018 12:37 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PT
gravatar
Patricia T.
Ponte Vedra, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Kudos
I'm Patricia's husband, Nick, I took the car for it's first service with Hyundai of St. Augustine and was duly impressed with the pleasant greeting form the service person who took my information and directed me to the waiting room also informing me of beverages available inside. I hardly had time to settle into my seat when I was informed by another very pleasant person our vehicle was done. Done not only did they service the vehicle but they took time to wash the exterior and vacuum the interior, and I was on my way. KUDOS to you all a well run and clean facility.

Nick
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/04/2018 12:01 PM


 We appreciate you taking the time to share your kind words with us and congratulations on your new Santa Fe.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CT
gravatar
Charles T.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional and concerned service
Great service and Dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/28/2018 05:45 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service.
A little expensive. Would like an occasional discount coupon for oil change and tire rotation for good customers.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/27/2018 05:33 AM


 Thank you for sharing your service experience with us and keep a look out for coupons and specials. Our website also always has discounts on it too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SB
gravatar
Suzanne B.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent Oil Change
As always, efficient service, friendly staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/24/2018 05:58 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DB
gravatar
David B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and professional service courteous
Everyone knows there job and are willing to help any way they can
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/23/2018 12:44 PM


 Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

EC
gravatar
Edward C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Warranty repair
The dealer readily performed the required work under the terms of the warranty. No questions asked. First rate service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2018 01:49 PM


 Thank you for taking the time to share your service experience with us. We greatly appreciate the kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
gravatar
Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service people
The service was excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/16/2018 02:53 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MW
gravatar
Mary W.
Ocala, FL
2018 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very pleasant and helpful
Love my Santa Fe sport. Bought it here in April and highly recommend it
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/09/2018 02:40 PM

Thank you for sharing your service experience with us. 
Please let us know what we can do to achieve a 5 start rating.
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.