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JUSTIN SPURLOCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(297 reviews)
86

Critiques de JUSTIN SPURLOCK

RB
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Roman B.
Ormond Beach, FL
2019 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai St. Agustine
I would certainly recommend the Hyundai dealership in Saint Augustine Florida to anyone. They were efficient and effective actually got my car in-and-out quickly and the price was right.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/20/2020 01:48 PM

 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JM
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Joseph M.
Saint Augustine, FL
2016 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellant service.
A very nice dealership overall.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/13/2020 02:02 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
DL
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Don L.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super service
Great people; friendly, courteous and prompt.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 10/02/2020 12:44 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
Client vérifié
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
30,000 mile service
As usual, personnel and service were great.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/21/2020 06:01 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/21/2020 06:05 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
RG
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Robert G.
Palm Coast, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Every employee is helpful and courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/16/2020 05:48 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
LW
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Lilian W.
Palm Coast, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people who work there.
I want to pay special tribute to Justin Spurlock for being always courteous and kind in our interactions .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/07/2020 05:45 AM

 We greatly appreciate you taking the time to share your kind words regarding your service visit with us. Justin and our Service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
BW
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Beverly W.
Satsuma, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai people were fast and got it done in good time. The car and was cleaned throughout using precautions for germs..
I will be going back to them for any work needed. Thank you.

A satisfied customer.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/21/2020 06:08 AM

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
LT
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Lauren T.
St. Augustine, FL
2012 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best car I’ve owned
And the dealership in St. Augustine provides exceptional service every time!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/15/2020 11:55 AM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
BW
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Boyd W.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
Right on time to take our car back to do the oil and oil filter change. Everything was done in an hour. The staff are always so pleasant and helpful.
Bought our car here 5 years ago and have had the service done here every time since purchase. Thank you so much!!!
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/09/2020 01:51 PM

 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Appointments done in timely fashion . Workers polite & informative.
Excellent work . Fair prices . On time appointments .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/01/2020 01:41 PM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to exceeding your expectations and keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JB
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James B.
Ponte Vedra, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
The dealership is well run from the sales department to the service department, very professional and committed to customer satisfaction.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/16/2020 05:40 AM

 We thank you for sharing your experience with us and kind words. We are  committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JS
gravatar
Judith S.
Palm Coast, FL
2019 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car service
No particular comment
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/11/2020 02:01 PM

 Thank you for taking the time to share your service experience with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Great in and out service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/04/2020 05:39 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
HV
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Howard V.
Saint Augustine, FL
2020 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
FLAT ON SONATA
WITH AN UNEXPECTED FLAT FROM A NAIL THE DEALERSHIP GOT ME RIGHT AWAY A FIXED MY PROBLEM!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2020 01:49 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
DA
gravatar
Douglas A.
Ponte Vedra, FL
2007 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
This Hyundai dealership is excellent from the point of sale and with service provided to your car. I have not traditionally been a dealer service kind of guy but this has shifted with this dealership. I likely will buy my next car from this dealership and have it serviced there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2020 05:44 AM

 Thank you for taking the time to share your experiences with us and your kind words, Our staff is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Palm Coast, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change,vehicle check up,quick service
Arrived 10 minutes early for my 11:20 am appointment there were 3 vehicles. Ahead of me. There were 3 employees signing in these vehicles including mine,a few other vehicles were behind me,in no time the whole line was signed in.I expected to wait several hours due to the amount of vehicles ahead of mine ,my vehicle was serviced,washed,front window cleaned,and front interior vacuumed in just over 1 he.This shop is well organized
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/26/2020 05:53 AM

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
DK
gravatar
Debra K.
Palm Coast, FL
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outside seating was a great idea!
Always happy with their service department!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/19/2020 06:15 AM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. Our service team is dedicated to keeping everyone safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
CC
gravatar
Carol C.
Jacksonville, FL
2018 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Kona oil change
The service was fine. Staff friendly.

My only issue, first time out for me since Pandamic. I expected to see staff in masks. Customers, was mixed. Older had mask, younger didnt. I thought at the very least, the gentleman who talks to you about your service should have worn mask. Also, woman who is cashier.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/18/2020 10:35 AM

 Thank you for taking the time to share your service experience with us and your feedback.  We are seeing about the same results, half of our guests are wearing masks and the other half are not. Our policy is if a guest is wearing a mask we will wear a mask. We want everyone to feel safe coming in and we are wiping down cars before and after servicing. Also, our cashiers have a plastic shield in front of them to protect our guests. Our service team is dedicated to keeping everyone safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Palm Coast, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service during virus
Recent appt, for service [ oil change and tire rotation] and was feeling apprehensive d/t virus precautions. St. Augustine Hyundai made me feel comfortable about bringing my vehicle in for service when called for appt. On appt. day the staff was considerate and made me feel comfortable both with the environment and the virus precautions explained to me..........
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/18/2020 06:43 AM

 We greatly appreciate you taking the time to share your service experience with us and the your kind words. Our service team is dedicated to keeping everyone safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Battery
Brought my car without an appt, but they took care of me quickly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/12/2020 02:03 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is here for you and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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