JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha

Évaluation globale

4,6

(832 reviews)

78

Critiques de JOSHUA D RIDPATH

DW

Daniel W.

Omaha, NE

2011 Hyundai Sonata

10/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Quick response appreciated

I had recognized some play in the steering column of my 2011 Hyundai Sonata over a weekend. It was concerned as we'd planned a long road trip departing Wednesday the following week. I took the car into the dealership at 7:00am on Monday morning and they had it repaired (under warranty) by 2:00pm the same day! WOW! What a relief for me and my wife to know the car would be safe during the trip. Great car and great dealership.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/25/2019 06:45 AM

Thank you for the great comment and 5 star survey. We appreicate your business and for being part of our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

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JOSHUA D RIDPATH

MD

Mary D.

Omaha, NE

2012 Hyundai Elantra

10/23/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Hyundai Elantra

Everyone was friendly, helpful. From the time I dropped off my car and returned the service and people was incredible. They opened the front doors for you to walk in and walk out, which you don't get that kind of service anywhere else. Fast friendly service.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/24/2019 05:21 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

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JOSHUA D RIDPATH

DB

Debbie B.

Omaha, NE

2016 Hyundai Santa Fe Sport

10/21/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Woodhouse

Reliable service, clean waiting area, freindly, explain issues that they find or have done.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/22/2019 05:58 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

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JOSHUA D RIDPATH

RL

Richard L.

Bellevue, NE

2019 Hyundai Tucson

10/21/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Express oil change service was fast & easy.

It was late in the day and they were able to get us in and out in a half hour.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/21/2019 07:23 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

BB

Brad B.

Omaha, NE

2016 Hyundai Genesis Coupe

10/17/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Better than the other Hyundai dealerships in the area.

I still prefer Stew Hansen’s in Des Moines, but when I have to get service, Woodhouse will suffice. Luckily I don’t need much service. Woodhouse though is light years ahead of the other 2 Hyundai dealers in Omaha.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/18/2019 05:51 AM

Very sorry for the inconveinece the incorrect part caused. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

BB

Bruce B.

La Vista, NE

2018 Hyundai Elantra

10/17/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

fast service and frendly

fast service and frendly

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/18/2019 05:53 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

AC

Ashley C.

Omaha, NE

2016 Hyundai Tucson

10/10/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Efficient routine maintenance

This was my first experience with service at this location so I wasn't sure what to expect. I had previously been disappointed with service at dealerships due to excessive wait times despite having a scheduled appointment. Thankfully this experience was different from the rest. I happened to arrive early so I pulled in to the service area just in case they'd be able to see me before my appointment. They were able to get me checked in right away and start the service which was done quickly. I'm nearing the 60,000 miles mark so they provided an update on some recommended services that I will be needing soon but there was no pressure to do anything right away during the visit and it felt much more educational than sale-sy.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/11/2019 11:51 AM

Thank you for the great comments and for 5 star survey. Welcome to our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

MK

Marcia K.

Omaha, NE

2019 Hyundai Santa Fe

10/10/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great customer service

They were quick and efficient.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/11/2019 11:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

RS

Richard S.

Omaha, NE

2014 Hyundai Sonata

10/03/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fair

Need to do a better job checking my vehicle for the noise, instead of trying to sell me an alternator that later checked out OK. To expensive.

Non recommandé

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JOSHUA D RIDPATH

KT

Kelli T.

Omaha, NE

2012 Hyundai Tucson

09/27/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Great service. Didn’t pressure me to make expenditures I could wait on.
Cashier might want to put phone customers on hold so in person customer doesn’t have to wait.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/01/2019 06:24 AM

Thank you for the 5 star survey. I will pass you suggestion along, thanks.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

Client vérifié

Omaha, NE

2019 Hyundai Elantra

09/16/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Great service team!

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/19/2019 08:15 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

JB

James B.

Council Bluffs, IA

2011 Hyundai Sonata

09/16/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

Came to Woodhouse after terrible experience with Edwards in Council Bluffs. Woodhouse is everything Edwards is not.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/16/2019 11:36 AM

Thank you for joining our Woodhouse Auto Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

Client vérifié

Omaha, NE

2012 Hyundai Elantra

09/14/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Needs improvement on the Service side

90 mins for an oil change and tire rotation, not sure why it takes so long. Plus they hand you $1,000 worth of repairs they feel that need to be completed.

Non recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/16/2019 09:26 AM

Your service visit consisted of an oil change, tire rotation and Hyundai service campaign to update the electronic control module. 90 minutes is the average completion time for these 3 services combined.
As a courtesy to you, our customer, we performed a complimentary vehicle inspection. Results from that inspection is presented to you. Maintenance services are based on Hyundai recommendations for this area. Under no circumstances are you required to perform these service.
Thank you for choosng Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

Client vérifié

Omaha, NE

2015 Hyundai Elantra

09/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent, courteous service.

Battery died on 2015 Elantra. AAA doesn't carry battery - arranged for tow to Hyundai service location. Paul no longer able to drive, Kay drives only within few miles near 93rd and Western. We really like the Elantra and had been leasing the current car, originating at location at 102nd Westsroads location. and then 114th & Dodge. When we decided to buy the leased car, had to go out to your new location, a nerve wracking drive for us. Making arrangements to pick up car when new battery was installed became really complicated. We are so pleased that arrangements were made to bring our car to us at 93rd and Western.
Kay''s vision is deteriorating, and so will not be driving much longer, thus very likely will not make the trip out to 145th Street. The Elantra has been a favorite car for at least 10 years. Also liked the Sonata which we had for awhile. We think Hyundai provides excellent cars and always promote them to friends and family.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/16/2019 09:30 AM

Thank you for the great 5 star survey. Please do not hesitate if you need valet service in the furture.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

Client vérifié

Kimberling City, MO

2015 Hyundai Elantra

09/11/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service Department

I was able to bring my car in for service on a short notice. They replaced my starter and got me back on the road quickly.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/11/2019 02:22 PM

Very glad to hear that we got you back on the road again quickly. That you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

TS

Thelma S.

Missouri Valley, IA

2019 Hyundai Tucson

09/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Don't have to wait forever.

I love the person that checks me in and helps me out with the process. So very keen ND

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/11/2019 10:32 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

JP

Joseph P.

Omaha, NE

2019 Hyundai Santa Fe

09/09/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always quick and professional, every time!

Thank you!

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/09/2019 01:55 PM

Thank you for being part of our Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

KW

Karen W.

Omaha, NE

2017 Hyundai Sonata

09/07/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly

Very friendly and comfortable

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/10/2019 05:52 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

DM

Dan M.

Council Bluffs, IA

2018 Hyundai Kona

09/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great experience

The service team at woodhouse was very knowledgeable and friendly. They were professional with their suggestions and went by the book. The facility was top notch clean and comfortable while waiting. I highly recommended Woodhouse Hyundai for service on your vehicle.

Recommandé

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/10/2019 05:54 AM

Thank you for the great comments and the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com

Employés avec lesquels vous avez travaillé

JOSHUA D RIDPATH

MS

Maureen S.

Omaha, NE

2018 Hyundai Santa Fe Sport

09/06/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Disappointed that my issues was not resolved. However, the staff is always friendly.

I would like to have my vehicle looked at again and the problem fixed. I was told the odor was due to the plastic vents??? All cars have plastic vents. The smell is atrocious!!

Recommandé

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JOSHUA D RIDPATH

121-140 sur 852 résultats

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