JM

JOSHUA MIDDAUGH

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(11 reviews)
50

EF
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Edwin F.
Nazareth, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
6
Catégorie : Service
Oil change
Ask for a price in writing before any service is started.
Employés avec lesquels vous avez travaillé

KS
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Kamran S.
Allentown, PA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2021
client vérifiéVérifié Client
Catégorie : Service
Excellent service by Josh
Even though there were hiccups with the appointment, Josh was able to get my car serviced. He also had the light cover replaced for free that was broken during changing of the bulb
Recommandé
Employés avec lesquels vous avez travaillé

MD
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Maria D.
Bethlehem, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excelente service
Excelente
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 05/20/2021 04:25 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

KS
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Kamran S.
Allentown, PA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2021
client vérifiéVérifié Client
Catégorie : Service
Excellent service by Josh
Even though there were hiccups with the appointment, Josh was able to get my car serviced. He also had the light cover replaced for free that was broken during changing of the bulb
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/09/2021
Type de service : Maintenance
Catégorie : Service
technician broke a part and didn't tell
I brought the car for oil change and one of the light's bulb had to be replaced. in the process the light cover was chipped off but the technician hid the problem and did not inform. I took the car back I was told the cover will be in stock in few days and they will call me to bring the car on Thursday. It's Sunday now and no one has called. I provided the feedback to the manager several days ago but still no one has called.

The service was also very slow, it took 2 hours to do oil change even after having an appointment in advance.
Non recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 05/10/2021 05:57 AM

Thank you for taking the time to complete the Hyundai satisfaction survey I see we let you down in some area’s I will have one of my trusted advisors reach out to you shortly.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

SQ
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Sarwar Q.
Allentown, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Dealership to work with.
Great service , Understanding and courteous staff.The only cocern is last couple of months the car wash has not been working.
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 05/06/2021 10:05 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated, SORRY ABOUT THE CAR WASH its been having issues we are hoping to be haveing a new car wash installed in the near future.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

AM
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Amy M.
Bethlehem, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ms
Service was fast. Work performed was explained.
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 05/03/2021 08:02 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

VP
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Vincent P.
Allentown, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic service
The Hyundai dealership on Lehigh Street in Allentown Pennsylvania replaced a tire that was damaged on my Eleantra with incredible professionalism and was very personable to the customer.
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 04/18/2021 03:55 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

RS
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Ronald S.
Emmaus, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleased ?
Was very happy with customer service and the good work!
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 04/07/2021 03:59 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Alburtis, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and accurate
My car was serviced quickly and returned clean
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 03/05/2021 03:45 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

JL
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Jean L.
Allentown, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome service
Their personnel, their service, and their cleanliness keep me coming back. I don’t go anywhere else for maintenance, repairs or purchases anymore! Honest and reliable! Friendly and polite! Every single time!
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 02/25/2021 04:10 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Phillipsburg, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service visit
Friendly and competent staff...excellent in all respects.
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 02/15/2021 03:58 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé

VP
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Vincent P.
Allentown, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional service
I brought my car to the express service area with a tire pressure issue, a technician identified the problem immediately and repaired the issue in a very short amount of time. I have been bringing my car to the Lehigh Valley Hyundai dealership for many years and the quality of professionalism and attention to detail is second to none.
Recommandé
GARY L E., Service Manager de Lehigh Valley Hyundai a répondu le 02/10/2021 12:47 PM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.