JH

JARED HENNING

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(195 reviews)
53

CF
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Catherine F.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
did the job professionally.
had no more problems with the car.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 08/16/2016 06:49 AM

Thank you for your continued service with us !it is greatly appreciated and look forward to helping you next time for service also !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/10/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recalled Clock Spring fails again
St. Charles Hyundai did not stand behind their repair of a recalled air bag clock spring.
Non recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 08/11/2016 03:11 PM

Sorry we could not help you at a dealership level. We did exhaust all resources that is available to us . If there is anything eles we can do for you please let us know.


Thank you,

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employés avec lesquels vous avez travaillé

RF
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Robert F.
Hazelwood, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone who is employed there
See first page
Recommandé
Bob R. de St. Charles Hyundai a répondu le 08/08/2016 05:48 AM

Thank you so much for your business it very much appreciated,
and we will continue to exceed all your expectations !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good Service
Service was finished earlier than expected.
Recommandé
Michael M., Express Service Advisor de St. Charles Hyundai a répondu le 08/01/2016 07:36 AM

Thank you for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employés avec lesquels vous avez travaillé

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Client vérifié
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/29/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Had car 3 days didn't fix it
Had car for 3 days didn't fix it called saying didn't have part week later still no part didn't wash car when we picked it up. Did manage to charge us 80 bucks to change filters though
Non recommandé
Bob R. de St. Charles Hyundai a répondu le 08/02/2016 06:19 AM

Thank you very much for your business !  your business is very important to us ! i am glad the part has arrived and will get your vehicle repaired on Thursday.a complementary service car will be provided and a car wash ! this service and every service in the future,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

WD
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WILLIAM D.
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/13/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Explained in previous comments
Also I don't have an option that I may or may not return to the dealership or that I may or may not recommend this dealership.
Recommandé
JAY B B., Service Manager de St. Charles Hyundai a répondu le 07/13/2016 03:12 PM

Even though we exhausted every resource avaialble to expedite the delivery, We truly apologize for the long wait to acquire the part to repair your sunroof.  Also for moving your seat to perform that repair.  

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employés avec lesquels vous avez travaillé

GH
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Gary H.
Imperial, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They treat you with respect
Always feel like a valued customer
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 07/11/2016 05:47 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employés avec lesquels vous avez travaillé

BJ
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Bruce J.
Saint Peters, MO
2010 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
I highly recommend this service department. The service technicians are attentive and respectful, and the technicians take good care of my car.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 07/12/2016 06:27 AM

thank you for the positive 5 star review. thank you for choosing us as your go to dealer, let us know if we can ever help.
thank you

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
As always, service was professional and quick.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 06/27/2016 08:20 AM

Thank you for your business and for the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

AC
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Anderson C.
Weldon Spring, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cooperation and helpfulness. Service completed in a timely and cost effective way.
Very satisfied with the service and friendliness.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 06/27/2016 08:21 AM

Andy as always i appreciate your business and look forward to being here for you on future services !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

SS
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Stephanie S.
Saint Peters, MO
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/25/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Sales and finance are awesome!!
Sales and finance are awesome!!
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 06/27/2016 10:00 AM

Sorry for the communication error. But we are glade we got your issue resovled.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employés avec lesquels vous avez travaillé

CN
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Cindy N.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Customer service was great and work done in a timely manner.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 05/31/2016 05:52 AM

Thank you for your business and we are always here for you if your ever back in town,,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

SM
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Sandra M.
Saint Peters, MO
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/26/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Repair and touch up paint
I was a little disappointed that I had to bring my vehicle and for warped rotors when my car is only about eight months old and it took two hours instead of one hour and I even got there 15 minutes early so I guess you could say it took a little over two hours. When I bought my car there was also a chip of paint off of it and I asked for touch up paint and they said that the vehicle did not have any at this time and to keep checking back so when I went back for my warped rotor repair I asked if they had the paint and they said yes and the cost was $20 I don't feel like I should have to pay $20 for touch up paint when I bought a brand-new car that had a chip on it.
Recommandé
Michael M., Express Service Advisor de St. Charles Hyundai a répondu le 06/01/2016 09:33 AM

We are sorry to hear this. We do not like to have you wait longer than a job is intended to be completed. If there is any thing we can do, let us know. We appreciate your business and want to keep you as a customer.

Michael Metz
Express Advisor
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Fenton, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/20/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Terrible
Electrical issues not good
Non recommandé
JAY B B., Service Manager de St. Charles Hyundai a répondu le 05/25/2016 07:01 AM

We are very sorry you are having issues with your new car. Fortunatley we were able to diagnose your concern quickly and order a part to repair it.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Bob R. de St. Charles Hyundai a répondu le 06/03/2016 09:30 AM

Thank your for patience ,we are happy to say your Genesis is all working again like new.and we have also performed the 1st maintance service at no charge.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service from Staff
Staff were very helpful and kept me informed. Cost for repair excessive.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 05/19/2016 06:37 AM

Thank you for the positive review and thank you for your
business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé

KR
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KATHREEN R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change/Brake service
This is the best place, they have always manage to fit me in without an appointment. It never takes long and they are always very helpful. I will always bring my cars back.
Recommandé
Michael M., Express Service Advisor de St. Charles Hyundai a répondu le 05/18/2016 02:10 PM

Thank you for the 5 star review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendly and fast
They took care of my problem and were very friendly
Recommandé
Employés avec lesquels vous avez travaillé
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