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SureCritic / Concessionnaire Hyundai / Atlantic Hyundai / JOHN J GROSSO
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JOHN J GROSSO

Atlantic Hyundai
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(874 reviews)
71

Critiques de JOHN J GROSSO

AB
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Albert B.
Oakdale, NY
2011 HYUNDAI EQUUS
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/01/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Satisfied my issue
A sound (I thought from the front wheel) after Honda service caused concern. However, John Grosso had the car picked up again and the problem corrected.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 06/02/2015 05:54 AM

Ms,Breig Thank you for taking the time to provide feedback on your last service visit. Sorry for the inconvenience of returning to address the noise when driving. Please continue to work with John Grosso for all future service needs. Atlantic Hyundai appreciates your business.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
GM
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GERALD M.
East Moriches, NY
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I have nothing more to say.
good bye
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 05/22/2015 04:36 AM

Gerald, Thank you for taking time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please feel free to continue to work with John Grosso for all future service needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
Client vérifié
West Islip, NY
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
fast, professional curteous staff.
my "MAJOR" issue is the price of "ALL" work down ...The dealership is way overpriced. I was charged $160 for a wheel alignment and was given a price of $65 from a reputable service station outside. Also, i was in for my "first" "WARRENTY COVERED" free oil change and was charged $13.50 or so for the oil !!! why ?????????
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 05/14/2015 06:44 AM

James, Nice speaking with you today, Thank you for taking the time. Feel free to continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
PS
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PAMELA S.
Lindenhurst, NY
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Had a great experience at the service department at Atlantic Hyundai. Everyone was very professional, all time commitments were met and the service was excellent!
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 05/11/2015 04:55 AM

Pamela, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business please feel free to continue to work with John Grosso for all future service needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
Client vérifié
North Babylon, NY
2009 HYUNDAI SONATA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/18/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good, but not great yet!!
Hyundai is known for it's ability to provide a quality auto at a fair price. The service dept. works hard to keep your car in top working condition. Service adviser John Grosso has always helped me to maintain my vehicles "without breaking the bank". In some instances, the prices quoted are quite high leading your customers to consider alternatives. So, lowering service prices and creating better traffic access in the parking areas would be appreciated.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 04/20/2015 04:52 AM

Robert, thank you for taking the time to provide feedback on your service we are always looking to improve our customer's experience.
Please feel free to work with John Grosso for all future service needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
KJ
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KERRY J.
North Babylon, NY
2013 Hyundai Elantra
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/15/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Headache
Went into service for an oil change. Came out with a damaged vehicle. They take pictures when the car comes in - which is great
Because the damage wasn't there when they recived the car. Nobody informed me they damaged it though. They proceeded to fix it, but created one issue after another and I ended up going back 4-5 times
Non recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 04/18/2015 05:51 AM

Kerry, Atlantic apologizes for the inconvenience, I am glad we were able to address all of these issues before you left on your trip. We have enjoyed our relationship over the last several years please feel free to work with John Grosso for any future concerns.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
GL
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GERRY L.
Bronx, NY
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
OUTSTANDING CUSTOMER SERVICE
Consistently outstanding service is ALWAYS provided at Atlantic Hyundai. Particularly from John Grasso in Service & Jason in Sales; their service rank as STELLAR!!!
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/26/2015 03:35 PM

Gerry, Thank you for taking the time to provide feedback on your last service visit. Please feel free to work with John Grosso for any future service needs. Atlantic Hyundai appreciates your business.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
FM
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FREDERICK M.
West Babylon, NY
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
customer service
very happy.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/26/2015 03:14 PM

Mr. Montalto thank you for your feedback Atlantic appreciates your business.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
PN
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Philip N.
Islip, NY
2012 HYUNDAI SONATA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2015
client vérifiéVérifié Client
Catégorie : Service
Everyone I dealt with was top notch from Tim Turnbull to John Grosso to the people moving cars- very well trained.
Excellent
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/19/2015 03:11 PM

Mr. Nolan, Thank you for taking the time to provide us feedback from your last service visit. Please feel free to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
BB
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BERNADETTE B.
North Babylon, NY
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Fantastic at all aspects. They are there for all your needs.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/18/2015 08:45 AM

Bernadette, Atlantic Hyundai appreciates you taking the time to provide us the feedback from your last service visit.  Please feel free
to work with John Grosso for any future service needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
MG
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Marsha G.
Holbrook, NY
2011 HYUNDAI SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2015
client vérifiéVérifié Client
Catégorie : Service
Service Advisor- John
His patience and knowledge is outstanding.
He makes you feel at home.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/16/2015 11:49 AM

Marsha, Thank you for taking the time to provide feedback on your last service visit. Please feel free to continue to work with John Grosso for all future service needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
Client vérifié
Copiague, NY
2013 Hyundai Elantra
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/12/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff
This particular day had an appointment and waited 3.5 hours for an inspection,oil change,and 4 wheel alignment . Not good .
Recommandé
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
SA
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SHEILA A.
Huntington, NY
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff
The staff is attentive and professional at all times.
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/12/2015 05:26 AM

Sheila, Thank you for taking the time to provide feedback from your last service visit. Please feel free to continue to work with John Grosso and our service staff.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
RR
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ROLAND R.
Oakdale, NY
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the employees. extremly helpful
execellant service quick and very professional
Recommandé
TIMOTHY T. de Atlantic Hyundai a répondu le 03/12/2015 05:31 AM

Roland, Thank you for taking the time to respond, Atlantic Service appreciates your feedback on your experience with service. Please feel free to continue to work with John Grosso and our service staff for all future needs.

Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
KB
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KAREN B.
Hauppauge, NY
2009 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/17/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Feedback
I would have given a 5 star rating however, it was almost impossible to reach my service rep by phone. Everything else was great!
Recommandé
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
RC
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Robert C.
Coram, NY
2012 HYUNDAI ELANTRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2015
client vérifiéVérifié Client
Catégorie : Service
Great Service
Atlantic's service department is always prompt and efficient. They always perform the services that I request and do a great job informing me of other services which may be needed.
Recommandé
Rosa N., Customer Relations Manager de Atlantic Hyundai a répondu le 01/20/2015 12:41 PM

Thank you for taking the time to write your review!! We look forward to servicing your vehicle again. 

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
WG
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WAYNE G.
Farmingdale, NY
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
oil change
Done on time and done wright.
Recommandé
Rosa N., Customer Relations Manager de Atlantic Hyundai a répondu le 01/20/2015 12:42 PM

Wayne,
Thanks for taking the time to write your review, we look forward to seeing you again. 

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
RT
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ROBERT T.
Ronkonkoma, NY
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Santa Fe
Swift, courteous , attentive service, John Grosso great advisor
Recommandé
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
JB
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Jaclyn B.
Smithtown, NY
2011 HYUNDAI SONATA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always a pleasure!
John Grosso is the best!!! Whenever I have a car issue I always bring it to him. He's very responsive with phone calls and follow ups.

EXCELLENT EXPERIENCE!
Recommandé
Rosa N., Customer Relations Manager de Atlantic Hyundai a répondu le 12/05/2014 06:52 AM

I'll let John Grosso know the remarks you left for him. Thanks for the feedback we look forward to seeing you again.

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
CM
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CAROL M.
West Islip, NY
2010 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/25/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
close to my home
was very crowed, wanted a cup of tea but was afraid to get up and get one that my seat would be gone and im disabled, was quicker then i thought which was good
Recommandé
Employés avec lesquels vous avez travaillé
JG
JOHN J GROSSO
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