JF

JASON FAZIO

Genesis Of Melbourne

Évaluation globale

5,0

(17 reviews)

100

Critiques de JASON FAZIO

SS

Shakerria S.

Palm Bay, FL

2018 Genesis G80

ReScore Avis™

12/13/2021

Vérifié Client

Catégorie : Service

Avis original

12/10/2021

9

Catégorie : Service

Very Personable

Jadon Fazio Makes you feel comfortable. Explains and makes sure youunderstand.

LAELLE S. de Genesis Of Melbourne a répondu le 12/13/2021 04:59 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

EC

Edward C.

Palm Bay, FL

2018 Genesis G80

11/27/2021

Vérifié Client

10

Catégorie : Service

Outstanding Service

Jason is extremely knowledgeable and professional.

LAELLE S. de Genesis Of Melbourne a répondu le 11/29/2021 05:06 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

JC

John C.

Indialantic, FL

2019 Genesis G70

11/19/2021

Vérifié Client

10

Catégorie : Service

Outstanding Service

The service was exceptional at every level and at every step in the process. I couldn't begin to express my gratitude and appreciation to all of the people at Genesis of Melbourne. A well deserved THANK YOU.

LAELLE S. de Genesis Of Melbourne a répondu le 11/22/2021 04:44 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

DP

Donna P.

Indialantic, FL

2019 Genesis G70

11/18/2021

Vérifié Client

10

Catégorie : Service

Great service

Excellent experience so far!

LAELLE S. de Genesis Of Melbourne a répondu le 11/18/2021 08:12 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Melbourne, FL

2021 Genesis G70

11/09/2021

Vérifié Client

10

Catégorie : Service

Pleased with service

Jason always does a great job. All of my concerns were taken care of.

LAELLE S. de Genesis Of Melbourne a répondu le 11/10/2021 05:01 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

EG

Ernest G.

Merritt Island, FL

2021 Genesis G90

10/13/2021

Vérifié Client

10

Catégorie : Service

Easy in and out

I was a little early and greated promptly. Jason made sure that I was confortable and had the car processed promptly . The explanation at the end was clear and concise and I was on my way . Easy , peasy ...the way it should be .

LAELLE S. de Genesis Of Melbourne a répondu le 10/14/2021 05:49 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

WP

William P.

Melbourne, FL

2021 Genesis Gv80

10/13/2021

Vérifié Client

10

Catégorie : Service

Electronic problems

Repair was quick and complete

LAELLE S. de Genesis Of Melbourne a répondu le 10/14/2021 05:49 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

JB

James B.

Vero Beach, FL

2021 Genesis Gv80

10/02/2021

Vérifié Client

10

Catégorie : Service

exceptional service

Jason is the best. He makes sure everything gets done right down to the smallest detail and explains everything. The whole team does a phenomenal job. Both my service trips involved challenging software system issues which required extra effort and work and they got the job done.

LAELLE S. de Genesis Of Melbourne a répondu le 10/04/2021 04:48 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

JF

John F.

West Melbourne, FL

2019 Genesis G80

07/14/2021

Vérifié Client

Catégorie : Service

G80 owner

Very fast and courteous service. Jason explained the recall and how they resolved it. I was out in less than 45 minutes.

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 07/15/2021 05:21 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

JT

Joyce T.

Springfield, VA

2020 Genesis G90

03/23/2021

Vérifié Client

Catégorie : Service

Check out this car before you buy any others ‘

This is a fantastic auto in all ways. Get your size, style, colors ! Great driving experience. You’d be mistaken if you don’t see and feel the quiet, smooth drive!
Gotta see it today!

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 03/23/2021 07:58 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

LAELLE S. de Genesis Of Melbourne a répondu le 03/23/2021 08:47 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

WK

Wendell K.

Indialantic, FL

2019 Genesis G80

03/17/2021

Vérifié Client

Catégorie : Service

Genesis service team of Laelle and Jasin

They are caring and profesional and courteous

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 03/17/2021 10:22 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Melbourne, FL

2020 Genesis G70

ReScore Avis™

02/24/2021

Vérifié Client

Catégorie : Service

Awesome

Great customer service really helped me resolve my car damage ! Definitely would recommend them

Recommandé

Employés avec lesquels vous avez travaillé

Client vérifié

Melbourne, FL

2020 Genesis G70

ReScore Avis™

02/24/2021

Vérifié Client

Catégorie : Service

Awesome

Great customer service really helped me resolve my car damage ! Definitely would recommend them

Recommandé

Avis original

02/16/2021

Catégorie : Service

Could’ve been better

The advisors were helpful but they don’t believe a thing you say... I have a warranty and they claimed I hit something and charged me $400 never buying a car from here again

Non recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 02/17/2021 04:18 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Palm Bay, FL

2017 Genesis G90

02/11/2021

Vérifié Client

Catégorie : Service

Awesome service

Awesome service and people to work with. Extremely satisfied with every experience and service received!

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 02/12/2021 04:31 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

RR

Robert R.

Port St. Lucie, FL

2018 Genesis G80

02/06/2021

Vérifié Client

Catégorie : Service

My last service appointment

I’ve decided to sell my 2018 Genesis for the new Palisades calligraphy which they say it’s an Excellent SUV.

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 02/08/2021 05:35 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Indian Harbour Beach, FL

2018 Genesis G80

09/30/2020

Vérifié Client

Catégorie : Service

Outstanding and beyond

“Over the top” in service, communication and professionalism.

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 10/01/2020 05:08 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Melbourne Beach, FL

2017 Genesis G80

ReScore Avis™

07/27/2020

Vérifié Client

Catégorie : Service

Oil Change

The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.

Recommandé

Employés avec lesquels vous avez travaillé

KC

Kryssy C.

Palm Bay, FL

2017 Genesis G80

07/27/2020

Vérifié Client

Catégorie : Service

????

????

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 07/28/2020 05:12 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

Client vérifié

Melbourne Beach, FL

2017 Genesis G80

ReScore Avis™

07/27/2020

Vérifié Client

Catégorie : Service

Oil Change

The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.

Recommandé

Avis original

07/17/2020

Catégorie : Service

N

N

Recommandé

LAELLE S. de Genesis Of Melbourne a répondu le 07/20/2020 09:11 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service. We value your business and I am sorry to hear about your last visit. Thank you for letting us know to fix the situation.

Thank you again for taking the time to complete our survey and for the feedback.

Thank you,

Laelle Spoly
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employés avec lesquels vous avez travaillé

19 sur 19 résultats

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.