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JESUS FAVELA

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(46 reviews)
75

MW
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Mary W.
Lake In The Hills, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great people who you can trust! Hyundai is a fantastic car and the company stands behind their name
Fantastic people who care’n
Dominick L. de Rosen Hyundai a répondu le 03/12/2022 08:16 AM

Mary thanks for the reveiw! 

Employés avec lesquels vous avez travaillé

TH
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Thomas H.
Crystal Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2022
client vérifiéVérifié Client
9
Catégorie : Sales
Purchase
See survey
JENNIFER D. de Rosen Hyundai a répondu le 03/07/2022 03:04 PM

Thank you for your 5 Star review. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employés avec lesquels vous avez travaillé

Client vérifié
Algonquin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2022
client vérifiéVérifié Client
10
Catégorie : Sales
New Customer
Great salesperson. There was never any pressure to buy.
Awesome women who explain your new car features. They really take their time and go over all the features.

Finance Dept. was just ok to deal with.
JENNIFER D. de Rosen Hyundai a répondu le 02/03/2022 01:14 PM

Thank you so much for your 5 Star review. It is much appreciated. Michael (your Sales person) says thank you as well.  We will address the finance issue mentioned. 

Dominick L. de Rosen Hyundai a répondu le 02/03/2022 02:02 PM

Thank you for the review! 

Employés avec lesquels vous avez travaillé

CT
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Crystal T.
Rolling Meadows, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Best Dealership Experience Hands Down!!
Until now, I have never been to a dealership without feeling like I was being taken advantage of in some way. This dealership has gone above and beyond to ensure their customers are well taken care of. Everything from sales, research, financing, and picking up my new car was absolutely pleasant. What a rockstar team!
JENNIFER D. de Rosen Hyundai a répondu le 01/28/2022 12:36 PM

Thank you for your 5 Star review Crystal. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employés avec lesquels vous avez travaillé

Client vérifié
Dekalb, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Exceptional Service
Mike and Yaseen were amazing to work with! They both did an amazing job explaining everything answering every question and made the overall experience great! They are personable and want to ensure you are happy, it’s been two weeks since I got my new car and I could not be happier! If you are looking to buy, this is your place and these are the folks to go to!
JENNIFER D. de Rosen Hyundai a répondu le 01/28/2022 12:29 PM

Thank you for your 5 Star review. It is much appreciated. 

Employés avec lesquels vous avez travaillé

Client vérifié
Crystal Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Satisfied customer
My mom and I enjoyed our experience we didn’t spend a lot of time we where in and out with what we where looking for! And Richard went out of his way to get the car from Wisconsin we truly appreciate it!
JENNIFER D. de Rosen Hyundai a répondu le 01/13/2022 10:09 AM

Thank you for your 5 Star review. 

Employés avec lesquels vous avez travaillé

Client vérifié
Wonder Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience
No high pressure tactics. Very knowledgeable staff that made sure I understood the various features and how to operate my new Santa Fe.
JENNIFER D. de Rosen Hyundai a répondu le 01/03/2022 10:48 AM

Thank you for your 5 Star Review. It is much appreciated. We look forward to servicing your vehicle in the future. Have a great New Year.

Employés avec lesquels vous avez travaillé

AS
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Alexander S.
Crystal Lake, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Jared is AWESOME!
from start to finish jared helped us pick the perfect car, he was so helpful and patient when we were switching what we wanted but in the end he was able to deliver more than enough! we love our car!
JENNIFER D. de Rosen Hyundai a répondu le 12/20/2021 03:32 PM

Thank you so much for the 5 Star review. So glad you had a great experience. We look forward to servicing your vehicle in the future. 

Employés avec lesquels vous avez travaillé

CP
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Carol P.
Huntley, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great Place to Buy a Car
I love Rosen Hyundai and have leased and purchased many cars there. Always friendly and professional
Dominick L. de Rosen Hyundai a répondu le 12/16/2021 08:27 AM

Thanks for the review! 

Employés avec lesquels vous avez travaillé

TA
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Theodore A.
Dundee, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Awesome
Salesman and team were very knowledgeable and friendly. Explained every feature of the vehicle. No complaints with my purchase.
JENNIFER D. de Rosen Hyundai a répondu le 11/17/2021 10:30 AM

Thank you for your 5 Star Review. We appreciate your business. We look forward to servicing your vehicle. 

Employés avec lesquels vous avez travaillé

Client vérifié
Woodstock, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Very positive experience. Team members worked with us to get financing on a beautiful vehicle.
Loved everything about our experience at Rosen. From sales person to the person that went ovr all the details of the purchase. Would recommend to everyone & definitely purchase from Rosen again.
VERONICA R. de Rosen Hyundai a répondu le 11/08/2021 07:15 AM

Thank you for the 5 star review, we appreciate your business.

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Client vérifié
Elgin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Hyundai Tucson Review
Sales team extremely helpful and knowledgeable.
VERONICA R. de Rosen Hyundai a répondu le 11/08/2021 07:12 AM

Thank you for the 5 star review!

Employés avec lesquels vous avez travaillé

VS
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Varun S.
Vernon Hills, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Jon Muehl is an excellent salesperson at Rosen Hyundai Algonquin.
Jon Muehl is an excellent salesperson . He was very helpful in getting me my dream vehicle Hyundai Palisade SEL AWD Premium Package Abys Black Pearl color.
For Jon customer comes first. He understands customer expectations and demands and guides them accordingly. Ultimately he makes our(Customer) life easy... He works to fit our budget and we as customers don't feel pressured.

I would give Jon Muehl 5 STAR rating and excellent work by ROSEN Team..

EXCELLENT SERVICE.....
VERONICA R. de Rosen Hyundai a répondu le 09/29/2021 07:52 AM

Thanks for the 5 star review Varun! We appreciate your business and look forward to helping you with your future vehicle needs.

Employés avec lesquels vous avez travaillé

AB
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Alice B.
Huntley, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent service at Rosen Hyundai
Greg Epstein was the sales representative that help me with the leasing of the 2022 ELANTRA.
He is very professional and knowledgeable about the Hyundai vehicle I leased.
I would definitely recommend Rosen Hyundai and Greg.
Dominick L. de Rosen Hyundai a répondu le 09/20/2021 02:43 PM

Alice Thank you for the review! 

Employés avec lesquels vous avez travaillé

Client vérifié
Gilberts, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2021
client vérifiéVérifié Client
Catégorie : Sales
Amazing car!
We loved our experience at Hyundai. The people were very friendly, professional, and helpful. They went that extra mile to satisfy my needs.
Recommandé
VERONICA R. de Rosen Hyundai a répondu le 07/13/2021 10:17 AM

Thank you for the 5 star review, we appreciate your business!

Employés avec lesquels vous avez travaillé

BG
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Brady G.
Racine, WI
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/01/2021
client vérifiéVérifié Client
Catégorie : Sales
Dent
Sales person was amazing. Friendly and kept in contact. Manager kept in contact and was responsive. I would be giving a five star if we did not deal with our dent situation. Brand new and they drilled hold in our door and plugged it with a piece of plastic. Working in the field other cautions could have been taken like removing the door panel and fixing the dent. Not drilling a hole and placing a plastic plug in. They did offer to come back to have plastic plug fixed. However after one bad experience done incorrectly I do not feel comfortable having them do anymore body work- to a brand new vehicle.
Non recommandé
VERONICA R. de Rosen Hyundai a répondu le 07/02/2021 07:21 AM

I'm glad you had a good experience with us~ Other than the dent.  Very sorry about that.  I will forward your information to our General Manager.

Employés avec lesquels vous avez travaillé

PS
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Patricia S.
Algonquin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
client vérifiéVérifié Client
Catégorie : Sales
Exceptional customer service
We were very impressed with this dealer and the customer service and how well we were taken care of.
Recommandé
VERONICA R. de Rosen Hyundai a répondu le 07/01/2021 10:10 AM

Thank you for the 5 star review Patricia!  Enjoy your new Santa Fe!

Employés avec lesquels vous avez travaillé

SB
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Stephen B.
Village Of Lakewood, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2021
client vérifiéVérifié Client
Catégorie : Sales
Getting Most out of Car
Staff was friendly and knowledgeable. Buying the Calligraphy model has a great upside if you know how to use it. Spent four hours on two different occasions and will go back for further training as questions continue to pop up as to how to use. There is a lot to learn and I am confidant that fine tuning will continue to happen as I go forward
Recommandé
VERONICA R. de Rosen Hyundai a répondu le 07/01/2021 10:09 AM

Thank you for the 5 star review Steve. We appreciate your business.  Enjoy your new Palisade!

Employés avec lesquels vous avez travaillé

EH
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Edward H.
Bartlett, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2021
client vérifiéVérifié Client
Catégorie : Sales
Not Pushy
The sales men where not pushy listened to what we wanted. Everyone there worked as a team once we made our purchase.
Recommandé
VERONICA R. de Rosen Hyundai a répondu le 05/06/2021 10:19 AM

Thank you for the 5 star review Edward.  We are glad you had a great experience and your business is appreciated!

Employés avec lesquels vous avez travaillé

MB
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Mark B.
Cary, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2021
client vérifiéVérifié Client
Catégorie : Sales
Another great car buying experience.
From the moment I walked in the door I was treated as a valued customer, as I always am at Rosen. I hate buying cars and they always make it a no pressure very pleasant experience. That’s why I have purchased 5 cars from Rosen and recommend them to my friends and family.
Recommandé
VERONICA R. de Rosen Hyundai a répondu le 04/05/2021 01:09 PM

Thank you for the great 5 star review Mark.   Thank you for your continued business; we look forward to helping you again soon!

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