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JAVER ESQUIVEL

Puente Hills Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1012 reviews)
84

Critiques de JAVER ESQUIVEL

SJ
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Susan J.
Hacienda Heights, CA
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Jave in service.
Jave is always so helpful and polite.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/30/2018 02:26 PM

Hi Susan,
Thank you for 5 star survey with kind words to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
EP
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Emilio P.
Los Angeles, CA
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Oriented Staff
Staff is highly trained and focused towards customer satisfaction. They were concerned about me all the time. Access to the facility is easy, as well as parking zones reserved for customers only. Restrooms are easy to spot and are kept clean. The dealer always have a seat for me as well as complimentary snacks and drinks. The type of service Puente Hills Hyundai offers is honest; employees tell you exactly what your car needs. Never take advantage of my lack of knowledge about cars or car repairs. I specially want to highlight the kindness and professionalism of Javer Esquivel. who always give a prompt, courteous and accurate service. I have bought two vehicles here and have no doubt to recommend visiting this dealer. I am so grateful for what they have done for me and to my cars.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/30/2018 02:24 PM

Hi Emilio,
Thank you for taking the time to complete our survey with being our loyal customer. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
DV
DONNIE VO
NB
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Norma B.
Pico Rivera, CA
2012 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car Problem!!
Wow, thank you so much Javer for your prompt attention to my car problem. Had my car tested, it turned out just needed tires, then a little work under the hood work, and now running a lot better. Had no hassle, everything was taken care of and very nice, helpful people in the Puente Hill Hyundai dealer.
Keep Up the Good Work!!
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/30/2018 08:01 AM

Hi Norma,
Thank you for taking the time to complete our survey.. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
Client vérifié
West Covina, CA
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great!
Fantastic!
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/30/2018 08:03 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
BC
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Brian C.
Los Angeles, CA
2015 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Javer is a gentleman and a scholar
It was a good time and a short time thanks to Javer
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/28/2018 10:57 AM

Hi Brian,
Thank you for 5 star survey with nice comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
Client vérifié
La Habra, CA
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Great service
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/28/2018 08:14 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
Client vérifié
San Gabriel, CA
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
A little frustrating to have my car towed for the second time on the same day after addressing the battery discharge issue on my Sonata Hybrid. However, Javer took good care of the car on the second day and delivered it to my work.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/24/2018 02:02 PM

Hi,
Thank you for 5 star survey despite of frustrating your vehicle.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
Client vérifié
Altadena, CA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Employees
Keep up the fantastic job! I really appreciate all your hard work and great customer service! I recommend PH Hyundai to friends!
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/24/2018 07:51 AM

Hi,
Thank you for taking the time to complete our survey. We appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
KY
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Ka Y.
Chino, CA
2017 Hyundai Sonata Plu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service is provided by advisor Javer.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/23/2018 11:07 AM

Hi Ka,
Thank you for 5 star survey with wonderful comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
CR
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Cynthia R.
El Monte, CA
2014 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
READY TO HELP ALWAYS
READY TO HELP ALWAYS BEFORE YOU EVEN GET OUT OF THE CAR
JAVIE THE BEST
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/22/2018 08:18 AM

Hi Cynthia,
Thank you for 5 star survey with wonderful comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
CH
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Chong H.
Diamond Bar, CA
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
excellent service
Excellent service. Friendly professional staff.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/19/2018 08:22 AM

Hi Dr.
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
AV
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Antonio V.
Rowland Heights, CA
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accommodating
Definitely recommendable.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/18/2018 04:35 PM

Hi Antonio,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
ES
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Eloy S.
La Puente, CA
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Close from home
Its a great place to go and find everything you need
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/18/2018 04:35 PM

Hi Eloy,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
CH
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Camisha H.
Victorville, CA
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service advisors are very hopeful
Excellent service
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/18/2018 09:04 AM

Hi Camisha,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
Client vérifié
Hacienda Heights, CA
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love Javier. He’s very people oriented and answers any concerns I have
Excellent
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/16/2018 10:58 AM

Hi,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received exellent service from Javer, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
DL
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Donald L.
Los Angeles, CA
2003 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thank you Service Manager Mr. Chan Park (smile)!
I brought my car in on the 6TH. The Service Manager, Mr. Chan Park, told me the rear brakes (rotor and drums) and the rear shocks needed replacing. I trust Mr. Chan Park to keep my car running at minimal cost (smile). He has done that for the majority of the time since I bought my Elantra new in 2003. He told me to bring it back on the 11TH. He had to order parts. I came in at 8:30. He told me it would be ready by 1 P.M. I walked to the Buddhist Temple and scoped it out. Even enjoyed lunch there (smile). I returned at 1:40. The car was ready. Mr. Chan Park remembered to give me my free oil change. He even remembered to replace the missing cap for the steering fluid. Of course my car had been washed. I forgot to check, but I am sure they still have free hot dogs and popcorn (smile). I have known Mr. Chan Park for 15 years. He is most courteous, knowledgeable, and fair (smile). Thank you so very much once again, Mr. Chan Park (smile)!
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/16/2018 11:00 AM

Hi Donald,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
MM
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Miguel M.
Ontario, CA
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Javier was awesome!!!! There should be more Service advisors like him!!
Very happy Customer
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/12/2018 09:09 AM

Miguel,
Thank you for 5 star survey.
We are glad to hear that Javier provided you great service.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
HM
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Helga M.
Hacienda Heights, CA
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No appointment needed
Went in for my first oil change without an appointment and I was in and out in under an hour. Good service and friendly workers.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/11/2018 11:46 AM

Hi Helga,Thank you for taking the time to complete our survey and shared on Google. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
DV
DONNIE VO
KM
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Kimberly M.
Walnut, CA
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent!
Had another great experience working with Javer.
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/10/2018 09:09 AM

Hi Kimberly,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Client vérifié
La Puente, CA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very efficient
Did a good job in a timely manner
Recommandé
CHAN P., service manager de Puente Hills Hyundai a répondu le 05/10/2018 09:09 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employés avec lesquels vous avez travaillé
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
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