DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

TR
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Toni R.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff is VERY helpful and polite
The staff at Hyundai of St Augustine have always been friendly and willing to help with any questions or problems I may have.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/23/2018 02:01 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MK
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Maria K.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Pleasant and staff prompt service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:42 AM

 
 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Length of wait time very good. Tech came and explained what was discovered and answered my questions satisfactorily
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 01:00 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Ponte Vedra, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
client vérifiéVérifié Client
Catégorie : Service
Good Customer Service
Will continue to take my care for service here. Everyone was easy to work with. A lilttle miss communication at first that was quickly resolved.
Recommandé
Employés avec lesquels vous avez travaillé

LL
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Lester L.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellence
Great folks; great service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 05:58 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Reliable service
Great, helpful staff and reliable service for the past 4 years.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 02:16 PM


 Thank you for sharing your service experience with us. We appreciate your feedback on the online booking and reminder messages and we will be reaching out to our scheduling provider to make these corrections.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Ponte Vedra, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
client vérifiéVérifié Client
Catégorie : Service
Good Customer Service
Will continue to take my care for service here. Everyone was easy to work with. A lilttle miss communication at first that was quickly resolved.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/18/2018
Type de service : Repair
Catégorie : Service
Acceptable Service
Everything was fine, except I brought 3 coupons they sent me and could only use one. I drive 20 plus miles to get my car serviced there. They can at least honor all the coupons for parts and oil change at one time.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 02:12 PM


 Thank you for sharing your service experience with us and taking the time to speak with Danny today. We appreciate you bringing this to our attention and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HF
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Heather F.
East Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
I don't agree with the battery issue I'm having on my car only being a year old most car batteries last longer than a year and a half.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 11:38 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RN
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Robert N.
St. Augustine, FL
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly customer service representative
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 06:09 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
First oil change on 2018 Elantra
Service was good, tire pressure was set to 34 should have been 36 lbs had to go back. No big deal.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 06:08 AM

 Thank you for taking the time to share your service experience with. Our apologies on the tire air pressure, the pressures can change very quickly from hot to cold.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
West Henrietta, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
E
Excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 05:49 AM

Thank you for taking the time to rate us 5 stars and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HR
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Hawley R.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service call
This was for a tire repair and recall. The service was outstanding. I loved the fact that the car was washed and vacuumed when I got it back.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/16/2018 05:39 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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Joyce C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always helpful!
Any question I have is answered not matter how silly! Professional, caring service department!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2018 07:16 AM


 Thank you for taking the time to share your kind words with us. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SH
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Stacey H.
Saint Johns, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great and Awesome Service
As always Hyundai of St. Augustine took care of my car. I have nothing but great praise for the customer service and all around service I have received for the past 3 years.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2018 07:13 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Jimmy W.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
fast friendly service
the only thing was that they could have vacuumed out the mats better but otherwise fabulous!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 02:18 PM


Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RD
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Richard D.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
excellent
alway A+
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 07:33 AM


 We greatly appreciate your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place for sales and service
The folks are friendly. courteous and professional and I highly recommend them for all your Hyundai needs
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 07:30 AM

Thank you for taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JL
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Jimmie L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Jim L
Prompt, professional and courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 06:13 AM

Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
2011 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Dealership
Good service depatment
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 06:18 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional
They handle everything efficiently
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/04/2018 12:35 PM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.