DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

RB
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Raymond B.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Visit
Excellent service as usual. I appreciate the communication during the service evaluation & process.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/21/2018 01:48 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Runs like a top!!! Friendliness!!
You are treated like a King/Queen and they take good care of your vehicle making sure things are as they should be!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/20/2018 05:27 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CC
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Carma C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
N/A
N/A
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 11:50 AM

 We thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RT
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Ronekia T.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great place
They are the best
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 05:43 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

EV
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Emilie V.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thorough service
Speedy service. Attention to detail.Danny is great.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 05:31 AM


 Thank you for taking the time to share your service experience with us and we agree, Danny is a asset to our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PS
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Peter S.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Check up oil change etc
Comfortable wait, car done and clean good price and service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2018 02:56 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Always good service with good prices
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2018 12:25 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
OK, not great
see commentary in questionnaire.. no need to rewrite it all is there?dddddd
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/13/2018 01:50 PM


 Thank you for sharing your service experience with us. Our apologies for the uncharacteristic level of service you received. Danny, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DI
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David I.
Saint Augustine, FL
2013 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
service
Great service team in and out quickly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/10/2018 01:56 PM


 Thank you for taking the time to share your service experience with us and as always, it is a pleasure to have you visit with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RS
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Richard S.
Ormond Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and fast too!
It is very nice to have service rep assigned to you and that person explains everything and keeps you updated on the progress of the work being done on your vehicle. The waiting area is comfortable and the work was completed as scheduled. I couldn't ask for more.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/10/2018 05:31 AM


 Thank you for taking the time to share your kind words with us and letting us know how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VB
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Vicki B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honest and reliable
I have been coming to Hyundai of St. Augustine for more than 6 years. I have always received great service with friendly service personnel. All work is explained to me and I feel that my car is in good hands.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/06/2018 11:17 AM


 We greatly appreciate you taking the time to share your kind words with us and your longtime loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LT
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Lula T.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
EXCELLENT SERVICE
ON TIME AND COMPLETED AS USUALL
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/30/2018 08:04 AM


 Thank you for sharing you service experience with us and your continued loyalty to Hyundai of St Augustine.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JM
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John M.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people and Andrew make you feel veru comfortable. Auto service is great I just spentyt $2,500.00 and feel I got my monies worth.
Well kept... and very old building needs upgrade to stay competitive. The people and the service to your auto and to you (lounge snacks Etc, ) keep you coming back. I have recommender Hyundai St aug to many people at least two have bought from St A and love the service Just a long way to go. One has bought a second new auto (2019) wow. Andrew-he knows his company stays involved with the whole process from start to finish./
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/28/2018 05:27 AM


 We greatly appreciate you taking the time to share your kind words with us and our Sales and Service Teams enjoy reading the feedback left from our wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KC
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Katie C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional customer service
I am a single mother of three and was leaving for work only to find my car wouldn't start. I called and spoke with Roger Young and he advised me the issue may be my battery. I got my car jump started and found the issue was a battery. On my way home from work Roger called me to see how I was doing and to make sure I was able to get my car fixed. Roger's phone call made my day. Roger went above and beyond and his actions and concern surpass excellence!!! Buying a Hyundai was the best choice ever!!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/23/2018 02:28 PM


 Thank you for taking the time to share your service experience with us. Great job Roger.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BG
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Barbara G.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Satisfied
I am always satisfied with my service from St Augustine Hyundai.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/20/2018 05:44 AM


 We appreciate your long time loyalty and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PM
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Phillip M.
Satsuma, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great people
everyone was pleasant and very helpful. They made the car buying experience very easy and nice.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2018 11:17 AM


 Thank you for taking the time to share your experience with us and congratulations on your new Tucson.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RG
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Russell G.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great company to buy and have your car serviced..
Brought my almost 3 year old Tucson for its scheduled oil change and general health check a couple of weeks back.. During the health check it was found that the battery was not quite up to factory spec but had been performing flawlessly as far as I could tell. I had just returned from a 2 week 3500 mile trip up to Massachusetts and the car had run great and I had no indication of any problems at all. They did the oil change, tire rotation and replaced the battery with a new one and I was a very happy customer.. Thanks, Hyundai of StAugustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2018 08:25 AM


 We greatly appreciate you taking the time to share your experiences with us. We enjoy hearing how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CC
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Carole C.
Palm Coast, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great staff
Staff is very attentive to making sure your car is running properly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/17/2018 05:33 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AH
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Alan H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding service
From the time you arrive until you drive off the lot this service team is unrivaled. Courtesy and communication is the best I have ever experienced.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/16/2018 02:13 PM


 We greatly appreciate you taking the time to share your service experience with us and your loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HB
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Henry B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the friendly ..professional ..happy.. people who work at your Dealership service department
Well organized service department. They know when and why I am coming and get to work on my car right away. Also the people working there seem to like their jobs and appear happy which makes me happy.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2018 02:38 PM


 We appreciate you taking the time to share your kind words with us and your loyalty to Hyundai of St. Augustine.  :)

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.