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DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

Client vérifié
Saint Augustine, FL
2017 Hyundai Elantra
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Took too long
Had a 9 a.m. appt, no reason to be backed up. Took nearly two hours for basic service.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/29/2018 05:42 AM


 Thank you for taking the time to share your service experience with us. Our sincere apologies for the extra amount of time needed to complete your services. Danny, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MW
gravatar
Mark W.
St. Augustine, FL
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice people
Nice job as always
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/27/2018 05:08 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Consistently great service.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/26/2018 02:53 PM

Thank you for sharing your service experience with us
and for the 5 star rating
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Standard service sppt
The service personnel make every effort to provide customer satisfaction
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2018 05:53 AM


 Thank you for sharing your service experience with us and please let us know how we can improve to earn a 5 star rating on your next visit.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
WG
gravatar
Wenecio G.
Jacksonville, FL
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great and honest service!
Purchased my car here 2 years ago and it came with two free oil changes. They honored my last one even 2 years later! No high pressure tactics used when given recommendations for other maintenance concerns and they even provide a free shuttle service so that you don't have to wait in the dealership while work is being done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2018 07:27 AM


 Thank you for sharing your service experience with us and the 5 star rating.

 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
VISIT
none
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2018 05:41 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
cool
friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2018 05:41 AM


 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JF
gravatar
Jean F.
Saint Augustine, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent all around!
My new car purchase and my service experience at this location were both fantastic!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2018 05:40 AM


 We thank you for sharing your experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JR
gravatar
James R.
Hastings, FL
2014 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Polite and efficient
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/16/2018 06:06 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CH
gravatar
Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sales and service
Pleasant and professional both sales and service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/14/2018 06:06 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Client vérifié
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/13/2018
client vérifiéVérifié Client
Catégorie : Service
Check in service is great
Check in was quick
Recommandé
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JW
gravatar
Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Only perfect!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2018 02:43 PM

 
 Thank you for sharing your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AK
gravatar
Albert K.
Hastings, FL
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great company
Everyone is very nice
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2018 06:58 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PW
gravatar
Patricia W.
Saint Augustine, FL
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honesty is the best policy
I always feel that Danny has my best interest at heart. Because of that, I trust him and his recommendations. Service has always been completed to my satisfaction.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2018 06:57 AM


 Thank you for sharing your kind words with us and the 5 star rating. Danny is an asset to our Service Team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
AV
gravatar
Aida V.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome
Great service. Reliable
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/12/2018 05:12 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/13/2018
client vérifiéVérifié Client
Catégorie : Service
Check in service is great
Check in was quick
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/10/2018
Type de service : Maintenance
Catégorie : Service
Tucson still has poor rough acceleration
I have tried to get my Tucson fixed since the day I picked it up. I have a 2017 Tucson that jerks when driving slowly in traffic and erratic acceleration. Still not fixed.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/12/2018 05:16 AM


 Thank you for taking the time to share your service experience with us. Our apologies for your Tucson still having issues. Danny, your service consultant will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Ponte Vedra Beach, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Tony's Genesis visit
Great and timely job as always
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2018 10:24 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
BT
gravatar
Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Oil change and tire rotation done in good time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2018 05:51 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Palm Coast, FL
2015 Hyundai Elantra
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Terrible
Awful service, sorry I keep coming back.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2018 05:59 AM


 Thank you for taking the time to share your service experience with us. We will be following up with you to better understand what happened with your experience. We pride ourselves on exceeding our guests expectations and our apologies for missing the mark.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JB
gravatar
Joseph B.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
recent service
All good. It’s a long drive for me though. It would be nice if the dealership was on north side of St. Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2018 11:56 AM


 We appreciate you taking the time to share your service experience with us and for making the trip to let us service your vehicle.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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