DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

MS
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Michael S.
Clintwood, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional dealership
As their usual, the service was great. The people are wonderful, the service is exceptional , it is an overall treat to deal with this dealership. Thank you for the reasonable rates and fast service. Everything is top notice and thanks for the wonderful, courteous drivers on your free downtown shuttle.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 07:47 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.  We hope you had a wonderful time visiting our lovely downtown district.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SH
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Stacey H.
Saint Johns, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome Customer Service
I have been a part of the St. Augustine Hyundai family for almost 5 years and I have had the best service every visit.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 05:50 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HH
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Harvey H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fabulous service
Went in for an oil change and had recall repairs done as well. Efficient and very professional service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 05:48 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PH
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Philip H.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
always greeted with a friendly smile and courteous
was treated with respect and the people were professional and courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2019 07:39 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AK
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Ashley K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Consistently Exceptional
Bought my car from this location. I’ve only let the service department at Hyundai of St. Augustine do any work/maintenance on my car. A++++
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2019 06:22 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Dealer to do business with
Excellent customer service from sales, parts and service! Awesome experience! Thanks a lot!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2019 06:13 AM


 We greatly appreciate you taking the time to share your experiences with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RO
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Randall O.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good job
Good job
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2019 12:32 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

WH
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Wilbur H.
Palm Coast, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly people.
Same good service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2019 05:49 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PK
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Patricia K.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
ABOVE & BEYOND 5 STAR SERVICE
Danny in your service department was super helpful, friendly, and timely and made us smile. Great first time experience.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2019 01:34 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Great job Danny!!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CI
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Cornel I.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
The team at Hyundai are friendly and professional they provide excellent customer service and are always so help in getting your car prepared for safety
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2019 05:45 AM


 We thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great serv8ce
always honest and efficient
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2019 05:51 AM


 We appreciate you taking the time to share your service experience with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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John W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent attitude toward customers.
Excellent dealership with exceptional customer service personnel.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/15/2019 10:23 AM


Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VF
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Vincent F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Experience
If you want the definition of “first class service” for your car, drop by Hyundai of St. Augustine. Always great, always on time, priced right!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/14/2019 01:13 PM


 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MG
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Mary G.
East Palatka, FL
2016 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timely. Service
Xx
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2019 01:25 PM


 Thank you for sharing your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
???
Friendly staff, complimentary car wash, cookies.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2019 05:41 AM


 Thank you for sharing your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RG
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Robert G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service representative
I was impressed with the maintenance service representative he was kind he was to the point Very good customer service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2019 01:03 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RB
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Russell B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Automotive recall
Over all, a very pleasurable experience. We weren't there long, and everything went well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2019 09:38 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Columbia, CT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
n/a
n/a
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2019 06:22 AM


 We appreciate you taking the time to share your service experience with us. Our apologies for being short staffed due to unforeseen illnesses. We have added personnel to help in speeding our processes. Danny will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MB
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Miguel B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome dealership
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2019 05:41 AM


 We thank you for taking the time to share your experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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Jerry C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timeliness & professionalism
Always a great experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/07/2019 05:38 AM


 We thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.