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DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

LR
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Leeann R.
Palm Coast, FL
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Overall excellent service
Danny was very knowledgeable and patient great job!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/01/2019 07:08 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2013 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Date
Efficient
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/01/2019 05:44 AM


We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MA
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Michael A.
Ponte Vedra, FL
2017 Hyundai Tucson
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
I am going to indicate “no” below as you force me to do so. In truth I cannot say yes or no until the tire leak is fixed.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/01/2019 05:43 AM


 Thank you for sharing your service experience with us. Our apologies for any inconvenience this may have caused. Slow tire leaks are very difficult to find at times and again, we are sorry that the valve stem did not correct the problem. Danny, your service consultant will be following up with you. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KS
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Kaye S.
Orange Park, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
I have always had great service at this dealership and todays visit was no different. My work was done in a timely manner, and my time spent at the dealership was exactly as I had been told it would be. Thank you Hyundai of St. Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/29/2019 09:16 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
GC
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Gerald C.
Williamstown, NJ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
St Augustine best
First of all after owning our Sanota for 2 years I still say I Love This Car great ride service at this facility was excellent great service from very knowledgeable people.I am looking forward to our next car in 2020 it's going to tough to beat our present car. I highly recommend this facility.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/29/2019 07:20 AM


 We greatly appreciate you taking the time to share your kind words with us and are happy to hear you are enjoying your Sonata. We agree, the Sonata is a wonderful car and the 2020 Sonata looks incredible. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JP
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Jayendra P.
Saint Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Dealership
Good service, does not sell products or services that you do not need.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/28/2019 11:40 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
RD
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Richard D.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
always pleased
Always give good service and nice folks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/27/2019 05:39 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Client vérifié
Palm Coast, FL
2017 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service was fine. Time it took was not.
Service folks did a good job, but usually you get us in and out pretty quickly. Our spot was 4:20. We arrived early. It was still 5:30 before we got away. In the past we have been out in 30/40 minutes.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/26/2019 08:01 AM


 We thank you for taking the time to share your service experience with us and candid feedback. Our apologies for not being able to get you in until your scheduled service appointment time. We always do our best to get you in and out in a timely manner. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SL
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Sarah L.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Drop in service
Hyundai was able to squeeze me in without an appointment before a road trip to ensure my safety. It was a quick turn around too! Very satisfied this visit.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:54 AM

Thank you for sharing your service experience with us and the 5 star rating. The safety of our guests is our number 1 concern. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KA
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Kathleen A.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall visit
Had a recall to install a software update on the engine. Usual excellent greeting by the service team. Estimate on length of visit was spot on. Washed the car very nice. Overall my visit was excellent.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:54 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KW
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Kathleen W.
Ponte Vedra, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service is what makes this Dealership great!!!!
The service dept. Not only took care of a software upgrade, but also quoted on tires, which I purchased and serviced my oil and filter. Also they replaced my windshield wipers and did an alignment. All of this in a couple of hours. I am so pleased with this.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:53 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
DS
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David S.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I have always been treated nice and everything was explained for what service was provided
Will certainly return for any service required
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/22/2019 05:06 AM

Thank you for your kind word and sharing your service 
experience with us.
Thank you for the 5 star rating
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Sidney, ME
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People are very kind. Waiting room is comfortable.
I don't want to write anything here.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/21/2019 02:16 PM

Thank you for sharing your service experience with us
and for the 5 star rating.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
BA
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Betty A.
Palatka, FL
2014 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service people and waiting area
Service people very nice. Waiting area clean with amenities while waiting.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/21/2019 02:14 PM

Thank you for your thoughtful words for your service
experience with us 
Thank you also for the 5 star rating
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Attendent to detail(s)
Friendly, knowledgeable customer service & sales staff dedicated to the profession.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/20/2019 05:37 AM

Thank you for sharing your service experience with us
and for the 5 star rating.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JB
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Joseph B.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Long way
I have no problem with the dealership at all. It is just a long drive for me to get there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/15/2019 02:36 PM


Thank you for sharing your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Good service and hospitality.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/15/2019 02:28 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MG
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Mary G.
East Palatka, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pluses, 1 minus
Undae is a good car and I enjoy driving mine. Not crazy about your waiting area while customers are waiting for their cars to be serviced. Thank you could jazz that up a little bit.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/12/2019 08:51 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CD
gravatar
Carlotta D.
St. Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone is always helpful.
Dave, the drop off and pick up driver, is always on time and accommodating.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/08/2019 12:37 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
WM
gravatar
William M.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great People, Great Service
Very pleased with the people and the service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/06/2019 06:16 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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