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DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

Client vérifié
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service.
Used shuttle and communication with service person worked well. Excellent service.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/16/2019 02:29 PM

Thank you for sharing your service experience with us 
and for for 5 star rating.
We look forward to your next visit.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
BT
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Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Everyone is friendly and courteous. Get the job done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2019 11:47 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
LC
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Lance C.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Prompt polite service
my car was brought in before its scheduled time and I was out the door and less time than they said it would take to complete the warranty work absolute five star performance by St Augustine Hyundai
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/10/2019 05:16 AM

Thank you for sharing your service expereince with us 
and for the 5 star rating.
We look forward to your next visit 
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MG
gravatar
Mary G.
East Palatka, FL
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous reps, fast service.
A++.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2019 01:49 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2013 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I recently had my Santa Fe serviced and also had a problem with the window washer pump. The only problem with my visit is that I have to go back because they had to order the part. They didn't have it in stock. I was disappointed knowing that I now have to go back to have that fixed. Would have been nice to have everything done in one trip.
Want to thank Danny for all his help and information regarding my service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2019 05:39 AM


Thank you for taking the time to share your service experience with us. We stock common parts but unfortunately we are unable to stock every part. We appreciate you bringing this to our attention and will have our parts manager check into stocking the washer pumps. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Client vérifié
Saint Johns, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall
Always great!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2019 05:44 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
LL
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Lester L.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No Title
Great place. Again and again.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/03/2019 01:50 PM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
HH
gravatar
Hanley H.
Satsuma, FL
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff and great service
Went in for my due oil change and it was a fast turnaround plus I got a free carwash which I always appreciate. I just recommended Hyundai to my friend who is thinking about leasing.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/01/2019 07:41 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JS
gravatar
Judith S.
Palm Coast, FL
2019 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Good
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/25/2019 01:59 PM


 Thank you for sharing your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. 
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
LS
gravatar
Linda S.
East Palatka, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Danny has never let me down
I have found I can count on Danny Perez to take care of any problems with my car. He is very knowledgeable and so courteous. I have had to leave without a fix and call back and work it out with Danny. He is determined to find the problem.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/25/2019 12:42 PM


 We appreciate you taking the time to share your service experience with us and we agree, Danny is a valuable member of our service team.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
TL
gravatar
Thomas L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Santa Fe
The service people are very informative and helpful. It was very busy when I took my car in and they still accomplished all my requests.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/25/2019 07:00 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thanks for good experience
Thanks for good experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/24/2019 12:26 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
EM
gravatar
Edward M.
Ponte Vedra, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and Professional
Everyone at this dealership is friendly and appreciates the customer. Work is done timely and as promised.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/24/2019 10:05 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SR
gravatar
Sharon R.
Palm Coast, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trustworthy Employees
The employees are honest and do not pressure you into buying something that you feel you do not need. I trust them when they recommend a service for the maintenance of my vehicle and I have never regretted taking their advice.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2019 05:47 AM


 Thank you for taking the time to share your service experience with us and allowing us to maintain your Tucson. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
VF
gravatar
Vincent F.
St. Augustine, FL
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt & Personal Service
As always, a great experience. Danny did a great job getting my new tires and scheduling me in for service & installation. Rest of the Service team are always welcoming and ready to help!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2019 05:45 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
WT
gravatar
William T.
St. Augustine, FL
2019 Hyundai Santa Fe X
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
xxxxxxxx
xxxxxxxxxxxxxx
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/18/2019 07:13 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JT
gravatar
John T.
Saint Augustine, FL
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service personal.
Excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/17/2019 01:32 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service update
All around excellent service. Clean place inside and out.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 06/15/2019 04:45 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
Guests like yourself have helped us be #1 with Hyundai
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2019 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality Service
It is quite apparent that St Augustine Hyundai has outgrown its facility which impacts their service ability directly. The lounge area and bathroom are marginal at best. Constant rehash of Hyundai commercials repeatedly running on TV which doesn't help to pass the time. Not able to service hestatation of auto under warranty (only 2500 miles) and oil change simultaneously due to limitations of shop which causes customer to come back repeatedly. Isn't that the reason to bring back auto first time to check it out or am I wrong to make that assumption?
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 06/15/2019 04:40 AM

Thank you for your honest feed back we are striving to make things better we agree we do not have much work to work with and we have grown greatly because of guests like yourself.
I will have your Service Advisor Danny contact you on Monday 
in regards to the issue you are having on your kona
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
RS
gravatar
Robert S.
Palm Coast, FL
2017 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Needs improvement.
Work done was fine. Tome consuming beyond the usual.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/07/2019 12:16 PM


 Thank you for sharing your service experience with us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
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