CT

CHRISTINE TONELLI

Évaluation globale
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(579 reviews)
40

CP
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Cynthia P.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff
Staff was nice and very friendly
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/20/2017 08:30 AM

Hello Cynthia,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again. 

 Sincerely,


Charles Floyd
Service BDC
773-804-5016 

Employés avec lesquels vous avez travaillé

JM
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Jennie M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone is friendly and listen and address concerns.
I appreciate that you reach out with reminders and it's easy to schedule appointments
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/22/2017 12:08 PM

Hello Jennie,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Employés avec lesquels vous avez travaillé

HS
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Harry S.
Berwyn, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love My Hyundai
Convenient
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/17/2017 01:56 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

JH
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Jose H.
River Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Service is always great and on time
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/14/2017 10:27 AM

Hello Mr Hernandez,

Thank you for taking the time to fill this review out. Hope all is well. Enjoy the weekend!! See you on the next service visit. 

Employés avec lesquels vous avez travaillé

OC
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Oneka C.
North Riverside, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff in the service department is just awesome
Staff is very pleasant
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/12/2017 01:05 PM

Hello Oneka,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

RM
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Rigoberto M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
all the people we came in contact with were very nice and informative
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/12/2017 01:04 PM

Hello Rigoberto,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

AM
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Ann M.
Des Plaines, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
2014 Hyundai Recall
i have nothing bad to say or report, your dealership totally rocks! Any request is treated with the utmost professionalism and handling and you guys are very friendly, too! I was in and out quicker than I thought was originally possible. You guys are great!
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/12/2017 01:04 PM

Hello Ann,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

RD
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Rosie D.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very friendly and personal dealer ship.
Yes.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/12/2017 01:03 PM

Hello Rosie, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Check
No comment
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/12/2017 01:02 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

TD
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Terence D.
Elmwood Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Christine takes very good care of me.
Yes
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/10/2017 03:00 PM

Hello Terence,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

BH
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Brenda H.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Over priced
Service received was fine
Non recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/10/2017 08:10 AM

Hello Brenda,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

MM
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Magda M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Christine in service!
Christine in service deserves 5+ stars!
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/05/2017 06:55 AM

Hello Magda,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Employés avec lesquels vous avez travaillé

TH
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Tanekia H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service @ McGrath
Great and friendly staff and service done in a timely fashion.
Recommandé
Charles F. de McGrath City Hyundai a répondu le 07/05/2017 07:02 AM

Hello Tanekia,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again. 

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Employés avec lesquels vous avez travaillé

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Department
Great Service
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/05/2017 11:15 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

PC
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Paris C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
N/A
N/A
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/05/2017 11:13 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
2015 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
accommodating
people are knowledgeable on what they do
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 07/02/2017 07:51 AM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

BR
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Beatrice R.
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
They accommodated all my needs, and yes I would recommend other people
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/29/2017 08:17 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Berwyn, IL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Easy in and out service
Recommend and will return.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/28/2017 09:12 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

Client vérifié
Oak Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review for Christine/Service Advisor ONLY!!!!
I would not recommend McGrath Hyundai. But if any goes to McGrath, I recommend Christine.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/27/2017 12:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé

PB
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Patrick B.
Chicago, IL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
it use to be just great someone dropped the ball.
I dont like to told something is going to done at a certain time and it isn't. Then tell you it will be done in another 15 - 20 mins and it still isn't.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 06/26/2017 08:28 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
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