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SureCritic / Concessionnaire Hyundai / Blaise Alexander Hyundai / CHRISTOPHER A DIX
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CHRISTOPHER A DIX

Service Advisor
Blaise Alexander Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(25 reviews)
77

Critiques de CHRISTOPHER A DIX

DS
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Dustin S.
Lock Haven, PA
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/09/2021
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
Mixed feelings but was corrected on 2nd chance
Had problem was not fix on the first visit and had a problem with one of their staff on first call. 2nd visit went a lot better and dealt with a great guy Chris Dix.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai a répondu le 11/09/2021 04:17 PM

Well, first off, THANK YOU for letting us fix the concern.  I am glad Chris D. Saved you.  He is an asset to our organization.  He has only been with us for about a month. 

I am sorry that you had an issue with another employee.  Was it another member of my service team?  No names needed, but just making sure I am coaching the right group. 

lots of people here and wanted to ensure you that I don't condone any unprofessional demeanor to our guests. 

I would love to hear about it in detail if you feel it necessary? 

my email or phone is always open to you.  Hurts that we couldn't get the 5/5 on the survey.

thank you for your business.  Thanks for your insight. 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER A DIX
Service Advisor
CH
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Carson H.
Belleville, PA
2020 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Warranty Repair
The employees at Blaise have been consistently courteous and professional. The repair was completed in the time frame they gave ahead of time. Blaise made sure our needs were met.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai a répondu le 11/09/2021 04:11 PM

Appreciate the feedback.  We have actually been discussing our waiting area. 

plans are in the works. 

thank you for stopping by. 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER A DIX
Service Advisor
JL
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Joseph L.
Port Matilda, PA
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service!
Great service! Friendly staff!
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai a répondu le 11/09/2021 01:22 PM

Always a pleasure to see you!

See you next time.

Employés avec lesquels vous avez travaillé
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CHRISTOPHER A DIX
Service Advisor
WB
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William B.
Boalsburg, PA
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
A+
Great service!
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai a répondu le 11/09/2021 05:31 AM

I appreciate you hooking us up!

Always good seeing you. 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER A DIX
Service Advisor
LW
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Lois W.
Bellefonte, PA
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Service and inspection, November 2021
They were expecting me when I arrived. They checked with me before rotating the tires. It was time to rotate the tires and it wasn’t on my list. They completed the work needed in a reasonable time. I was completely satisfied.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai a répondu le 11/07/2021 04:00 AM

Thank you very much for the review.  

We appreciate you business. 

Employés avec lesquels vous avez travaillé
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CHRISTOPHER A DIX
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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