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CHERYL BUCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

Critiques de CHERYL BUCK

RW
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Richard W.
Palm Coast, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People make the difference
It took a little longer for my oil change on this visit. Arrived at 9:15 for a 9:40 appt.. My car was taken to the garage at 9:49 and returned to the pick up area at 10:30. I requested not to have my car washed as it was raining intermittently. I was not called to the receipt window for about another 20 minutes after my car was returned to the pick up area.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/17/2018 01:01 PM

Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
Ponte Vedra Beach, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
St. Augustine Sevice
Facility ... Staff ... Product.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/14/2018 07:12 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
DM
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Daniel M.
Orlando, FL
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
I went in for a major repair and Cheryl Buck was my advisor. I was so worried about what was going to happen but Cheryl kept me in the loop and helped get my repair covered. They had a loaner available and I was able to keep it the whole time my car was in the shop. I believe I had the car for about a week. I just want to thank Cheryl for helping to put me at ease and for being a great advisor. Go see Cheryl Buck at Hyundai of St. Augustine
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/11/2018 12:36 PM

 Thank you for taking the time to share your kind words with us and we are happy to hear Cheryl exceeded your expectations. It's official!  6 Times in a row!!!Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!Sincerely,Service TeamHyundai of St. AugustineGenesis of St. Augustine"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
JH
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Jerzy H.
Dover, AR
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Out of Town Oil change
I was on a brief visit, 1,000 miles from home, and needed an oil change. Pleasantly surprised to get prompt service without an appointment.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/09/2018 12:21 PM


 Thank you for taking the time to share your service experience with us and we hope you visit us again when you are in town.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Lisa
All went well
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/09/2018 06:08 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
CH
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Charles H.
Saint Augustine, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All friendly employees.
A very customer friendly atmosphere.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/08/2018 02:56 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
SB
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Suzanne B.
Jacksonville, FL
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent Visit
Cheryl is my service advisor. Always feel my car is in good hands!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/07/2018 11:37 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional and friendly staff
Very good service !
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/02/2018 09:09 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DD
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Douglas D.
St. Augustine, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great car and service department
We have had our Veloster for one year, and the car is an absolute dream. We purchased and have our vehicle serviced at Hyundai of St. Augustine and could not be happier with the dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/02/2018 09:07 AM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Saint Johns, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Appointment
Take the car right in on time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/01/2018 02:42 PM


 Thank you for sharing your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DS
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Denise S.
Suwannee, FL
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2014 Hyundai
Have always had a pleasant experience at Hyundai service . I travel for over three hours to bring my SUV for service and am always accommodated with some yummy coffee and cookies or a loaner if needed.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/30/2018 07:02 AM


 We are blessed to have such wonderful guests. We greatly appreciate your loyalty and kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
Palm Coast, FL
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Superior Service
A dear friend recommended Hyundai of St. Augustine. I knew she was very thorough and I was not disappointed. I felt no pressure to make a purchase, but very glad that I did! Her and my salesman, Jose, has returns any calls and every so often calls-just to make sure everything is fine. I received a good deal for my trade in. Decided to lease. Can always change my mind if I want. The service department is efficient, quick and very pleasant. I readily accepted their offer to wash and vacuum my car. The atmosphere of all the staff is professionally relaxed, and the place is always clean.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/30/2018 06:58 AM


We thank you for taking the time to share your kind words with us and congratulations on your new Santa Fe.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Client vérifié
Columbia, CT
2013 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service completed successfully
Service completed successfully.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/25/2018 01:06 PM


 Thank you for sharing your service experience with us. Please let us know how we can improve to earn that 5 star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
LS
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Linda S.
East Palatka, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always very accommodating
I have used this dealership for all my services. Bought both my cars here. Sent my brother here for his new car. I have been happy with every one I have encountered.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/25/2018 07:43 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
NB
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Nancy B.
St. Augustine, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Happy in St Augustine
, 7 years of consistent car care
Best service ever, and I am old
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/20/2018 06:50 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
BW
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Boyd W.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
We have been coming here since buying our car here 3 yrs ago. The people have been really nice and strive to do a good job each time we have been here. The service is timely and the waiting room is very nice. No oily smell! Cheryl Beck has been our rep. most of the time and is very professional. Thanks!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/17/2018 12:55 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
RO
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Randall O.
Saint Augustine, FL
2016 Hyundai Accent
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/17/2018 07:14 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
TC
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Thomas C.
Palm Coast, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
First Class Operation
I have purchased 5 Hyundai's from the dealership. Never a problem in sales , service or support.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/16/2018 02:19 PM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sheryl always takes good care of me
Very accommodating
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/16/2018 09:59 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
LG
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Lesley G.
St. Augustine, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The peolpe are AWESOME!!!
I would recommend to everyone..
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/16/2018 06:15 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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