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CHERYL BUCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

Critiques de CHERYL BUCK

MB
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Mary B.
St. Augustine, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt and friendly service
They are always prompt and friendly in service area
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 02:50 PM

We appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/04/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Upset this time
Might try again
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 01:01 PM

Our apologies for the inconvenience we caused you. We appreciate you and your feedback as this was addressed with our car care team to make sure to clean any residual oil from the crevices in the lower shields. We understand your frustration and hope our previous service history will allow us the opportunity to provide you with the confidence to continue maintaining your vehicle with us. Once again, we are sorry and can only hope you give us a second chance. Please feel free to contact me personally if I may ever by of assistance.

Sincerely,
Joe King
Service and Parts Director
JoeKing@hyundaiofstaugustine.org
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
GM
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Gerard M.
Daytona Beach, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The people working for you are the best by far, they are knowledgeable & courteous,
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 05:55 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St. Augustine. Our customers are the BEST in the world.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
HH
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Hanley H.
Pomona Park, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
BEST SERVICE TO DATE
TOOK ME IN RIGHT AWAY AND FINISHED IN A TIMELY MANNER. EXPLAINED EVERYTHING ABOUT THE SERVICE AND GAVE ME A FREE CARWASH. ALSO , COFFEE, SNACKS AND TV WERE AVAILABLE IN THE WAITING ROOM.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/03/2016 12:58 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JC
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John C.
St. Augustine, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courteous Service
Great!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/03/2016 05:35 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
everyone was very nice
great service department
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/02/2016 06:34 AM

Thank you for your kind words sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
EE
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Esther E.
Jacksonville, FL
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt courteous service.
Yes
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/02/2016 06:32 AM

We appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
WB
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Wallace B.
Jacksonville, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Efficiency and pleasantness.
Already stated on previous screen. Why are you asking again?
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/02/2016 06:25 AM

Thank you for taking the time to share your kind words describing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
FF
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Frank F.
Palatka, FL
2007 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleasure
Pleasure to do business with.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/31/2016 02:17 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
LC
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LEWIS C.
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Never had a problem on a call to service deptmt. always tried to fit me in as available.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/31/2016 06:31 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
AK
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ANNE K.
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
Cheryl let me know that the service required would take longer than anticipated, and arranged a loaner car for me with great efficiency. I truly appreciated this as my time was limited and I was able to meet my obligations without concern and on time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/31/2016 06:18 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We value you and your time.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JL
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Joseph L.
Palm Coast, FL
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficient & thorough.
Excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/27/2016 05:49 AM

We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
RS
gravatar
Robert S.
Palm Coast, FL
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Satna Fe 10/19/2016
Thanks again to people at St Aug Hyundai for taking care of me.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:46 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
EH
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Edwin H.
Palm Coast, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review - what else?
I'm very pleased with the visit. Everyone is friendly and courteous. Car was
in and out quickly and waiting was comfortable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:45 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.  

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
SH
gravatar
Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
The service is always great and dependable
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:32 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
RO
gravatar
Robert O.
St. Augustine, FL
2013 Hyundai Elantra
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/25/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Plan on waiting over an hour for oil changed
We consistently have to wait an hour to two hours every time we get our oil changed. This is after scheduling appointments. We try to get the first appointment of the day, and we still have to wait. This has been going on for years. The only reason I continue is bc only Hyundai dealerships can credit a gas card to adjust for a miscalculation of miles per gallon by Hyundai when we purchased the car.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/27/2016 09:57 AM

Thank you for your candid feedback as this helps us in enhancing our processes. Looking at your previous history it shows we had to perform open recalls/campaigns as well as the oil changes and tire rotations needed. On this visit, additional time was needed to diagnose a tire pressure light on the dash. The extra time to service your vehicle is due to the additional repairs,diagnosis and recall/campaigns on top of the oil changes. Our sincere apologies for this not being explained to you. Your advisor will be reaching out to speak with you. Please feel free to contact me if I may ever be of assistance.

Sincerely,
Joe King
Service and Parts Director
JoeKing@Hyundaiofstaugustine.org
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Palm Coast, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Elantra
Fixed my recall quickly and cleaned my car!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:42 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
WS
gravatar
William S.
Jacksonville Beach, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, courteous and professional
Great experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:41 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
EB
gravatar
Elizabeth B.
St. Augustine, FL
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best serve department!
Fast, reliable service with a great and friendly staff. I love the free car wash too!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2016 12:49 PM

Thank you for your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
gravatar
Marc B.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/22/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great people.
Above average facility.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2016 01:05 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
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