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CHERYL BUCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

Critiques de CHERYL BUCK

LS
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Lee S.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
n/a
A great service center.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/30/2017 06:09 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
 

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Saint Augustine, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
staff and service
good service but since my lease only gives me two oil changes ( I did not know until I signed ease agreement) I will go else where for that! All my other dealers offered free oil changes for lease term, to assure proper job?????Also was not told about 400.00 lease term trade in terms. also not told!!!!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/25/2017 10:21 AM


Thank you for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
CP
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Carla P.
St. Augustine, FL
2016 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Oustanding Service Advisor
Our service advisor, Cheryl went above and beyond and provided exceptional customer service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2017 11:56 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Ponte Vedra, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Excellent job.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2017 06:35 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DS
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Donald S.
Palm Coast, FL
2014 Hyundai Elantra Gt
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/18/2017
client vérifiéVérifié Client
Catégorie : Service
Re-review of 10/14
3 cats and 5un satisfactory service = no more
Non recommandé
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DS
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Donald S.
Palm Coast, FL
2014 Hyundai Elantra Gt
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/18/2017
client vérifiéVérifié Client
Catégorie : Service
Re-review of 10/14
3 cats and 5un satisfactory service = no more
Non recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/17/2017
Type de service : Maintenance
Catégorie : Service
service of october 2017
work was checked off as completed but I verified that it was never done
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/17/2017 01:58 PM

Thank you Mr. Sosnowski.
Please contact me if I may ever be of assistance.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service and People
These guys do a great job in every aspect
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/17/2017 12:11 PM


 Thank you for your kind words and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
St. Augustine, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and Engaged
They hear you out and try to give you exactly what you need.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/17/2017 10:04 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JG
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JOHN G.
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Just normal
maybe
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/16/2017 06:40 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
RK
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RONALD K.
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mr
Always a pleasure
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/16/2017 06:37 AM


 Thank you for your continued loyalty to Hyundai of St Augustine and for taking the time to share your service experiences with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MS
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MARTY S.
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Made a service appointment with a call. Service department was ready when I arrived. Service was performed timely. I was apprised of the results of a multi-point inspection and the potential of all problem areas found. The price for my service was exactly what was quoted on my appointment phone call. Great customer service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/10/2017 05:51 AM


  Thank you for sharing your kind words with us and your continued loyalty to Genesis of St Augustine. Cheryl and our service team believe in providing the best customer service to all of our wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
TG
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Thomas G.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
This is an excellent Hyundai Dealership with an excellent service department.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/09/2017 05:37 AM


 We greatly appreciate you taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
BJ
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Barre J.
St. Augustine, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
5
Everybody that works there is top notch
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/06/2017 12:04 PM


 Thank you for sharing your kind words with us and it is so wonderful to have you a part of our Genesis of St Augustine Family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Saint Augustine, FL
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Every Time
Quick, timely matter and very professional as always. They always get it right every time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/06/2017 05:44 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Scheduled service
Professional fast service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/05/2017 02:29 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Palm Coast, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
How it should be!
Friendly employees, convenient location, work performed timely & at a fair price!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/03/2017 01:00 PM

 
 Thank you for sharing your service experience with us and your loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
YD
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Yasier D.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I have been visiting this dealer for 5 years and always have good service and good attitude.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/03/2017 05:37 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
RO
gravatar
Randall O.
Saint Augustine, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good
Good
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/02/2017 02:31 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
LL
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Leo L.
Atlantic Beach, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service at a great price!
Got the service that was needed instead of extra services that were not and saved $170 - thanks to the service advisor!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/02/2017 11:11 AM


 We Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
2017 Hyundai Sonata
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Why show my drivers license to get a tire repair??? What safeguards my information since they lost it to begin with?
This dealer does not offer the best prices nor the best service. Go to Daytona Hyundai instead. Worth the drive.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2017 01:02 PM


Our apologies for any inconvenience we may have caused you. This vehicle has never been in to our service facility and in order to add it, we do unfortunately need some information. Again, sorry that the information doesn't automatically transfer over from other dealerships. Cheryl, your service consultant will be following up with you and if I may be of further assistance please contact me directly at JoeKing@Hyundaiofstaugustine.org

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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