BRAD THOMASON

David T.

Saint Peters, MO

2016 Hyundai Azera

12/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Best Dealer ever!

St. Charles Automotive truly cares about the person,, not the car in the person, but the person in the car. They take time to make sure what you want/need is best fit to the vehicle options. Sadly, my Azera has a design flaws in the transmission and Hyundai (not the dealer) has not honored a replacement.

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 12/17/2018 09:02 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

James H.

O'Fallon, MO

2015 Hyundai Genesis

12/08/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Headlight replacement

Quick repair

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JAY B B., Service Manager de St. Charles Hyundai a répondu le 12/11/2018 02:39 PM

Thanks for the 5 star review! We look forward to your next visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Employés avec lesquels vous avez travaillé

Joseph L.

Lake Saint Louis, MO

2015 Hyundai Sonata

12/06/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Hyundai service review

I had an excellent experience! However, I heard about a serious general problem with the automobile and that had to do with the engine. I researched it and found an article written in CNBC that was really bad. I talked with people in the service department and they assured that they had not heard of anything that required a recall....

Recommandé

JAY B B., Service Manager de St. Charles Hyundai a répondu le 12/07/2018 06:57 AM

Thanks for the great feedback about your experience with our service department. We are always happy to check for and complete any service actions that may apply to your vehicle.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

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Linda T.

Florissant, MO

2016 Hyundai Santa Fe S

12/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Appointment

Appointments only work if they get you in on time first time I had to wait

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 12/07/2018 10:16 AM

Thanks for the five star survey, we appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance!

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Deleep N.

Chesterfield, MO

2017 Hyundai Sonata

11/26/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Recommend-Good

In over all, it’s good.
But I need to mention a point here..since I had a problem with my trunk ..while I was booking an appointment I had difficulty to choose correct option since it was not clear at all. It would be better if there is any specific options for repairs/ Services.

Thanks

Recommandé

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 11/28/2018 06:51 AM

Thank you for the feedback. We hope to have our online scheduling resolved in the near future

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

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Client vérifié

Weldon Spring, MO

2011 Hyundai Azera

11/17/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Everything just as told

Timely, efficient, no surprises.

Recommandé

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 11/17/2018 06:16 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employés avec lesquels vous avez travaillé

Loretta B.

Saint Charles, MO

2016 Hyundai Santa Fe S

11/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly, accommodating, trustworthy service!

I have bought 4 Santa Fe vehicles at St. Charles Hyundai. I keep purchasing vehicles from them because of their excellent service dept. I trust what they say and they are always accommodating and friendly to me.

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TYLER R., Service Advisor de St. Charles Hyundai a répondu le 11/14/2018 10:19 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

Carolyn R.

Saint Charles, MO

2011 Hyundai Tucson

11/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Best place for Hyundai service

Great service, very professional, minimum waiting

Recommandé

JAY B B., Service Manager de St. Charles Hyundai a répondu le 11/16/2018 03:41 PM

Thanks for the great feedback! We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Employés avec lesquels vous avez travaillé

Joseph M.

Saint Charles, MO

2016 Hyundai Genesis

11/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service oil change

Service was done in reasonable time while I waited.

Recommandé

Brad D. de St. Charles Hyundai a répondu le 11/15/2018 02:39 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Employés avec lesquels vous avez travaillé

Ronald M.

Saint Charles, MO

2010 Hyundai Elantra To

11/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Recommandé

Brad D. de St. Charles Hyundai a répondu le 11/09/2018 03:08 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Employés avec lesquels vous avez travaillé

John E.

Marthasville, MO

2017 Hyundai Santa Fe S

11/07/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Very friendly, quality and fast service!

Great people, great service, great vehicles!

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 11/08/2018 11:59 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

Tyler M.

Manchester, MO

2015 Hyundai Sonata

11/07/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service was quick, friendly and affordable

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 11/08/2018 05:17 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

Client vérifié

Wright City, MO

2017 Hyundai Elantra

11/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The person who accepts your money is rude!

RUDE CASHIER!

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 11/08/2018 05:16 AM

Thank you for the survey and we apologize for the inconvenience you experienced while getting your vehicle serviced. I will be in touch shortly and we appreciate your business with us here at St. Charles Hyundai.

Employés avec lesquels vous avez travaillé

Rosanne M.

Saint Peters, MO

2016 Hyundai Tucson

11/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Another great visit to the Saint Charles Hyundai Service Department

I have only had one bad visit to the Hyundai Service department. They made it right. I am a repeat customer and will continue to be one.

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 11/08/2018 05:17 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

Kathrin J.

Saint Charles, MO

2017 Hyundai Santa Fe S

11/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast and courteous

Great service!

Recommandé

Brad D. de St. Charles Hyundai a répondu le 11/07/2018 06:55 AM

Thank you for the great five star survey! We greatly appreciate all your business done with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Employés avec lesquels vous avez travaillé

Stacy W.

Dardenne Prairie, MO

2016 Hyundai Santa Fe

10/30/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service advisor

My service advisor Tyler Rodriguez was very helpful and went out of his way to make sure I was taken care of. If all of your advisors are this helpful, all your customers will be satisfied.

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 10/31/2018 10:44 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Employés avec lesquels vous avez travaillé

David W.

O Fallon, MO

2017 Hyundai Santa Fe S

10/26/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Manager Jay Brown and his team.

The service team has always treated me with respect the few times that I have had to bring my Sante Fe in for service or warranty repairs.

Recommandé

JAY B B., Service Manager de St. Charles Hyundai a répondu le 10/26/2018 02:58 PM

Thanks for the great review. Its our pleasure to take care of your service and warrranty repairs.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Employés avec lesquels vous avez travaillé

Client vérifié

Saint Peters, MO

2015 Hyundai Genesis

10/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Somethings need improvement

Previous comments are my review.

Recommandé

JAY B B., Service Manager de St. Charles Hyundai a répondu le 10/26/2018 02:53 PM

Thank you for the feedback from your last service visit. We appologize for missing the light out and you having to return to the dealership, but appreciate the opportunity to repair it for you.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Employés avec lesquels vous avez travaillé

Rick S.

Saint Charles, MO

2017 Hyundai Sonata

10/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service is spot on

The employees at Hyundai are truly professional at what they do. Timely work and quality workmanship. Great atmosphere, reception and it just feels like being at home waiting for your service to complete. As funny as it sounds, I actually look forward to my oil changes when the time comes.

Recommandé

TYLER R., Service Advisor de St. Charles Hyundai a répondu le 10/24/2018 01:27 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

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