BT

BRAD THOMASON

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(485 reviews)
74

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
I had an oil Change
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
n/a
n/a
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

JC
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Jeffrey C.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Well
I felt it took to long
Non recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 01/03/2018 02:01 PM

Thank you for your feedback. We appreciate the good marks but will make sure your next visit goes more smoothly and will not take as long. 

St Charles Hyundai Service, 

Kyle Woodworth 

Employés avec lesquels vous avez travaillé

MB
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Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My car.
I have had my Santa Fe Sport for three years (impossible) and have had nothing but excellent service and great car from the men in the service department.. Thanks for all you do thehelp your customers..
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:00 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Chesterfield, MO
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service department
Service personnel seem competent and helpful. In all the years I've taken my vehicle to St Charles Hyundai I have never had to return for a correction. Service is done in a timely manner and correctly.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:01 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

RH
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Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai devotee
After owning a 2015 Genesis 5.0, I was looking for something a litter easier to get in and out of due to a SCI. I had 0 complaints about my Genesis, so Hyundai made the list of brands with a CUV (new or used) I was interested in (including Mazda, Infiniti, Lexus and Audi). I found the Sport Ultimate AWD that I wanted to look at, and to my shock, it was actually on the lot in stock. Typically, it seems like dealers do a terrible job at keeping website inventory current.

For the price, you couldn't beat what the 2018 Sport had to offer in its fully loaded trim. Concerns about long-term quality and cost of ownership further steered me away from other brands. The things I had grown to love about my Genesis, made me immediately love the Sport. Hyundai had the tech down in terms of speed, ease of use and functionality. Even something like Bluelink that I swore I'd never pay for on my Genesis, became something I really don't want to live without.

The entire purchase process was largely without hassle. Jason Landholt, who happened to sell me the Genesis, was great to work with again. I was just in for my first oil change, and everything went smoothly as would be expected. Hopefully, like my old Genesis, I won't be needing anything other than routine maintenance.

With a bit over 4,000 miles on my Sport (including a trip to Florida), this CUV has been flawless. Thanks to St. Charles Hyundai for everything. We'll be back for a G90 for my wife in a few years!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:01 AM

Thank you for the very positive five star survey since your recent first maintenance with our dealership. Glad we can make everything easy for you and your new Hyundai.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

GH
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George H.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Started with a phone call to Roadside service. They towed the car in as it had a flat tire. Not long after St Charles Hyundai got the car they called to let me know that the tire was unable to be plugged. They offered me a few options in which I opted for 2 new tires. They had it done within an hour. Thanks again.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:01 AM

Thank you for the very positive five star survey. Glad we were able to get you in quickly and back on the road.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

KU
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Kathleen U.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Enployees
Fantastic
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/26/2017 01:17 PM

thank you for the great survey on your recent service trip to our dealership. glad we can always make your time here as easy as possible.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

SW
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Steven W.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Very professional and friedly service people, answered all my questions and made very sensible answers.
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 12/23/2017 11:41 AM

Thank you for the amazing feedback! We are glad to have answered all your questions and make sure you had an excellent visit. We hope to see you for your next service and continue the excellent service! 

St Charles Hyundai Service,
 
Kyle Woodworth 

Employés avec lesquels vous avez travaillé

AR
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Anjaneya R.
Missouri
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
This is a nice place on time
People are good to talk to
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/11/2017 06:45 AM

Thank you for the great five star survey on your recent service trip to our dealership. We appreciate all your continued business done with us. Hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Wentzville, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Thank you
Recommandé
JAY B B., Service Manager de St. Charles Hyundai a répondu le 12/09/2017 09:20 AM

Thanks for the great survey! 

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employés avec lesquels vous avez travaillé

Client vérifié
Bridgeton, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and on time
Car was taken in and serviced when expected.
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 12/06/2017 01:26 PM

Thank you very much for the feedback! We appreciate it very much and hope to see you again for your next service. We hope to continue the excellent level of service. 

St. Charles Hyundai Service

Kyle Woodworth 

Employés avec lesquels vous avez travaillé

GL
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Gary L.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
They do a great job in a timely manner and washed my car!!!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/04/2017 05:40 AM

Thank you for the great five star survey. Your continued business is very important to us, hope to see you soon.

thank you.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

RH
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Raymond H.
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service, friendly. I
I tell friends about my great treatment and service. Good experience.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/01/2017 05:41 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall Service
No problems
Recommandé
Brad D. de St. Charles Hyundai a répondu le 11/27/2017 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

MB
gravatar
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oops
Everything was just fine about the service, they just forgot to wash my car as they’d promised, which meant I had to drive back out and wait for it. They’d vacuumed it, though.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 11/24/2017 02:52 PM

Thank you for the very positive five star survey, we do apologize for the mix up on the wash and vacuum of your vehicle but are glad we could get it worked out and cleaned up for you. We will be sure to provide nothing less then a five star experience on your next service trip.

Thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
St Charles Hyundai
Excellent Service advisor in Kyle. Excellent tech in Brad. Overall excellent service department.
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 11/22/2017 12:20 PM

Thank you for the great feedback! We ppreciate you doing business with us and hope to see you again. Thank you again for they great survey! 

St Charles Hyundai Service, 

Kyle Woodworth 

Employés avec lesquels vous avez travaillé

DK
gravatar
Denice K.
Foley, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Employees
All of the Hyundai employees are awesome!!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 11/20/2017 02:25 PM

We greatly appreciate your perfect five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

JS
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John S.
O Fallon, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt service
Oil change and safety inspection done quickly
Recommandé
Brad D. de St. Charles Hyundai a répondu le 11/17/2017 02:50 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

RW
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RICHARD W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Recommandé
Brad D. de St. Charles Hyundai a répondu le 11/15/2017 01:14 PM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can always keep you happy with our great service staff!

Thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.