avatar

Bryan Murillo

Service Writer/Manager
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(120 reviews)
94

GV
GREG V.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2024
client vérifiéVérifié Client
10
Great service and excellent staff!
The gentleman at the counter was very communicative and they got my car in and out in the same day. I was very happy with the service.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/19/2024 09:35 AM

Greg, we're thrilled to hear that you had a positive experience with us! Communication is key, and we're glad our team kept you informed every step of the way. Getting your car in and out on the same day is always our goal. Thank you for choosing Midtown Auto Repair-Goodyear!

Employés avec lesquels vous avez travaillé

JC
gravatar
JAMES C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2024
client vérifiéVérifié Client
10
Always gets repaired correctly
Brian and the guys at Midtown always get it right. Every time I've taken my car there it's always been diagnosed correctly and repaired promptly. Never had to return with follow up issues or BS. Very courteous and respectful of my time. Good job guys.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/14/2024 03:33 PM

Hey James, thanks a lot for your awesome review! We're thrilled to hear that Brian and the team at Midtown Auto Repair have consistently provided you with top-notch service. We take pride in diagnosing and repairing your car promptly, and it means a lot to us that you've never had to deal with follow-up issues or any "BS." Your feedback is truly appreciated, and we look forward to seeing you next time!

Employés avec lesquels vous avez travaillé

ML
MARISA L.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2024
client vérifiéVérifié Client
10
Nail in tire
Got me in and out very quickly, I drive for my job and was worried it was going to be a whole two hour ordeal of getting my tire replaced. They were able to patch it up even though it was near the sidewall.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/13/2024 09:35 AM

We're thrilled to hear that we were able to get you back on the road swiftly, Marisa! Your job should be worry-free, and we're glad we could help make that happen. Thanks for trusting us with your vehicle and taking the time to share your positive experience! Drive safely out there!

Employés avec lesquels vous avez travaillé

KS
gravatar
KYLE S.
Chicago, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/12/2024
client vérifiéVérifié Client
5
just ok
Friendly technitians, maintenence work done was quality, however an the additional issue that came up was not resolved
Employés avec lesquels vous avez travaillé

SM
SUSANNA M.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/11/2024
client vérifiéVérifié Client
9
Good service and value
The only criticism is that communication could have been improved. Bottom line: new battery had to wait until briefly recharged old battery was officially dead. We would have understood but we waited unnecessarily thinking the new battery was already being installed.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/12/2024 09:35 AM

Dear Susanna,Thank you for sharing your experience with us. We appreciate the feedback and apologize for any miscommunication regarding the battery replacement. Your insight helps us improve our processes to better serve our customers in the future. We hope to have the opportunity to provide you with a seamless experience on your next visit.Best regards,Midtown Auto Repair-Goodyear

Employés avec lesquels vous avez travaillé

TP
TOM P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2024
client vérifiéVérifié Client
10
They Listen and are problem solvers
I took my car there for Battery related issues. They did an analysis and they got me in and out quickly. I appreciate that.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/08/2024 09:34 AM

We're delighted to have been able to assist with your battery issues and get you back on the road swiftly! Thank you for choosing us, and we'll be here whenever you need us.

Employés avec lesquels vous avez travaillé

KJ
KATIE J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2024
client vérifiéVérifié Client
10
Tire repair
Very quick!!!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/08/2024 09:34 AM

Thank you for the awesome 5-star review, Katie! We're thrilled to hear that our service was quick for you. If there's anything else we can do for you in the future, just let us know.

Employés avec lesquels vous avez travaillé

PM
PETER M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2024
client vérifiéVérifié Client
8
Service
Promt
Owner de Midtown Auto Repair- Goodyear a répondu le 06/08/2024 09:34 AM

We're delighted to hear that you had a positive experience with us, Peter! Providing prompt service is a top priority for us, and we're glad to see that reflected in your review. We appreciate your support and look forward to seeing you again in the future!

Employés avec lesquels vous avez travaillé

WM
WILL M.
Chicago, IL
Acura *RDX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2024
client vérifiéVérifié Client
10
Great
Staff was communicative and great!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/07/2024 09:36 AM

Hey Will! We're thrilled to hear that you had a great experience with our communicative staff. Thanks for the 5-star rating and for choosing us for your automotive needs. We always strive to provide top-notch service, so it's awesome that we hit the mark with you. We look forward to seeing you again in the future!

Employés avec lesquels vous avez travaillé

CL
CLYDE L.
Lansing, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2024
client vérifiéVérifié Client
10
Break Service
Great service! It was fast and efficient!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/07/2024 09:36 AM

We're thrilled to hear that you had a great experience at our auto repair shop! Fast and efficient service is what we strive for, and we're glad we could meet your expectations. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back in the future!

Employés avec lesquels vous avez travaillé

CC
CHRISTIAN C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2024
client vérifiéVérifié Client
10
Bryant and his team are great!
Bryant and his team are great!
Owner de Midtown Auto Repair- Goodyear a répondu le 05/31/2024 09:35 AM

Thank you so much for the awesome feedback, Christian! We're delighted to know that you had a great experience with Bryant and our team. If you ever need anything else, just give us a shout. Cheers!

Employés avec lesquels vous avez travaillé

BJ
BRIAN J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2024
client vérifiéVérifié Client
10
Very friendly, very efficient
I have been going to this garage for several years for all of my needs for my Saab 95 I have always received prompt service, it has made owning this car very easy
Owner de Midtown Auto Repair- Goodyear a répondu le 05/23/2024 09:35 AM

We're thrilled to have been your go-to garage for your Saab 95 over the years! Thank you for sharing your positive experience with us. We take pride in providing prompt service to make car ownership as hassle-free as possible. Looking forward to continuing to meet all your automotive needs in the future!

Employés avec lesquels vous avez travaillé

YA
YOUSAF A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2024
client vérifiéVérifié Client
10
First time customer
The place is clean had a oil leak the were able to fix the issue in one day . I called the dealership that I bought the car I was told they won't be able I get my car in for 5 days . My friend told me about this repair shop . I am so glad I went there . Super nice crew .
Owner de Midtown Auto Repair- Goodyear a répondu le 05/22/2024 09:34 AM

We're thrilled to hear that we could help you out with your oil leak issue promptly, Yousaf! It's great to know that your friend's recommendation led you to us, and we're happy to have met your expectations. Thank you for the kind words, and we look forward to seeing you again in the future!

Employés avec lesquels vous avez travaillé

GP
GARY P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2024
client vérifiéVérifié Client
10
Tire repair
I have used this shop before And the service is always fabulous
Owner de Midtown Auto Repair- Goodyear a répondu le 05/22/2024 09:34 AM

Gary, thank you for being a loyal customer! We greatly appreciate your continued trust in our team. Looking forward to providing you with fabulous service again in the future.

Employés avec lesquels vous avez travaillé

BG
gravatar
BOB G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2024
client vérifiéVérifié Client
10
The best place to fix your car
Bryan and the team are prompt, trustworthy, and do excellent work for reasonable prices. If you need work done on your car, look no further, this is the place!

Mid-Town Auto is known by everyone in my household as the only place to take our cars if they’re having an issue.
Employés avec lesquels vous avez travaillé

RR
ROSA R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2024
client vérifiéVérifié Client
10
Great experience
I was in Chicago from out of state and needed a new tire. I had no appointment and just did a walk in. The staff was very friendly and professional. I was able to get a new tire without having to wait hours since they took my car into shop to work on it immediately. They also have a comfortable waiting area, if you’re waiting on your car.
Employés avec lesquels vous avez travaillé

CS
CAROL S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2024
client vérifiéVérifié Client
10
Professional and kind
I have used this business for 4 years. They have always done excellent work with no attempt to up sell.
Employés avec lesquels vous avez travaillé

BR
BILL R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2024
client vérifiéVérifié Client
10
The Best
The entire team at this shop is fantastic. They are an asset to the Goodyear brand and should be at the top of AAA’s highly recommended repair facilities.
Employés avec lesquels vous avez travaillé

JL
JOSH L.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2024
client vérifiéVérifié Client
10
Would give 6 stars!!
Could not recommend a better shop! Brian is friendly, kind, and knowledgeable. The rest of the staff are fantastic as well!!
Employés avec lesquels vous avez travaillé

MS
MARK S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2024
client vérifiéVérifié Client
10
They are friendly, fast and have a fair rate. Brian is the man.
friendly, fast and fair. they make sure the job gets done right.
Employés avec lesquels vous avez travaillé

101-120 sur 121 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.