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BEN GIRARD

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Waiting is the best
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/31/2017 11:02 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KT
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Kitt T.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Earnhardt Hyundai No. Scottsdale review
I deal with Ben Girard for any service/parts/repairs my car needs and he is always available, prompt in returning calls and friendly as well as competent and efficient. I truly enjoy my interactions with Ben. He's the greatest!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/31/2017 11:00 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are very happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Managaer

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast, efficient, courteous.
Got us in on short notice. Finished fast. Even washed the car, which we said could be foregone. As always very courteous.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/25/2017 11:30 AM

Thank you for the wonderful review.

We're glad we could help and we look forward to seeing you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CM
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Chad M.
Tempe, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!!
Ben (Service Professional) and I had one hell of an issue that we continued to review and try to fix. Ben stayed patient with me and finally was able to find a solution. I don't blame Ben or Earnhardt for the vehicles issues, as I believe it's something that happen on the assembly line. I would buy and use their services again!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/25/2017 11:32 AM

Thank you for the fantastic review and huge endorsement for Ben Girard.

We appreciate all your patience while we sorted through the challenges on your Sonata.  Thank you for choosing us and we're here for you when you need us.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great dealer
Service dept is always courteous and helpful
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/25/2017 11:00 AM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PM
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Phillip M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!!!
Don't take your Hyundai anywhere else.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/24/2017 10:09 AM

Wonderful review thank you Phillip.

It has been our absolute pleasure to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

VB
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Valerie B.
Scottsdale, AZ
2016 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
??
Friendly guys.... beautiful and very comfy waiting room ( snacks, water, coffee and tea) car washing is a plus and confident feeling work completed is quality .
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/22/2017 08:46 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My recent oil change experience
My service advisor named Ben, was very friendly and courteous. The oil change and an engine component part we're all done within an hour.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/20/2017 08:08 AM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WH
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William H.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
car service
Just a pleasure to find a great & knowledgeable staff. It's fast & easy.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/17/2017 12:50 PM

Thank you for the wonderful review and Facebook post.

We are happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GT
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George T.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Perfect Service
Service was great
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/14/2017 04:06 PM

Thank you for the perfect review.

We are glad your service was great and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KR
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Karina R.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
My car would not start and Ben took great care of getting me on the road again.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/14/2017 08:06 AM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome experience as always.
There isn't one thing I can complain about. All was great.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2017 08:24 AM

Thank you for the awesome review and recommendation.

We are very happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RN
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Roger N.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No pressure sales when shopping for new vehicle
As previous Hyundai owner I find the car sells itself. Salesman very helpful with no pressure durning purchase.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2017 09:02 AM

Thank you for the great recommendation for our sales department.

We are glad to offer no pressure sellings experiences for our sales and service.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SR
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SCOTT R.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
recall service.
Ben is great and always helpful.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/13/2017 09:38 AM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PG
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Paula G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service department does excellent work.
Service work always done on time and all work is explained in a professional and friendly manner.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/10/2017 10:13 AM

Thank you for the wonderful review. 

It is always nice to hear from our new multiple Hyundai families.  2 Santa Fes 10 years apart - what an endorsement for our store and our brand.  We are very happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manger

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice place
Its a very comfortable atmosphere
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/10/2017 10:09 AM

Thank you for the nice review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DW
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Donna W.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Advisor
I definitely recommend Earnhardt Hyundai! Great dealership and I especially love my Service Advisor, Ben Girard! I am grateful to have him taking excellent care of my vehicle! I recommend him to everyone who needs a trusted mechanic/Service Advisor! I will be sending my daughter there for repairs on her car!

~Donna W.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/10/2017 10:07 AM

Thank you for the wonderful review and recommendation for our store and your advisor Ben Girard.

Your recommendations are the high form of praise we could ask for and we are very glad to be your dealer and we look forward to serving you and your family for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CT
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Carrie T.
Phoenix, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service advisor
Ben Girard did a great job very responsive, can't say anything about the automated or chat service, I was promised a call back and never received a call about scheduling. Won't bother calling the main no. Or leaving a voicemail, in the future. Will only call Ben direct.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/10/2017 10:08 AM

Thank you for the 5-star review despite the scheduling issues.  Contacting Ben directly is always the best option.

We appreciate you choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
New River, AZ
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly, courteous, thorough, proactive
Timely, quality work in nice facility
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/05/2017 09:46 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS
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David S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best service
Everything was done Ben the service advisor was great
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/05/2017 09:49 AM

Thank you for the perfect review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.