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SureCritic / Concessionnaire Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

Critiques de BEN GIRARD

Client vérifié
Scottsdale, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
great service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/25/2019 02:11 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
EH
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Eric H.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome
I had some scheduling issues on my part and Ben took care of them each time they arose. He is the best.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/25/2019 02:11 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
KN
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Kathryn N.
Vancouver, WA
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My service advisor, BEN GIRARD !!!!!
When ever I go to Earnhart to have a service done Ben try’s to make sure that I am in and out in reasonable time . And why I am there the service wait area is clean , pleasant and they offer coffee , water usually some fruit and or pastries and great popcorn for you to enjoy why you wait . And you can watch tv , or read magazines or catch up on your phone message’s .
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/27/2019 08:44 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
LL
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Lillian L.
Scottsdale, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Staff is very friendly and helpful
I have faith in my service manager. Ben is honest and has been great to work with I trust him with my car
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/25/2019 08:52 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

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BEN GIRARD
LS
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Louise S.
Fountain Hills, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
So great. They all care !!!
So great they all care !!!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/25/2019 08:16 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
WG
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William G.
Scottsdale, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5 Star
your service dept. is the reason me and my family have bought 7 cars from you and MIGHT buy another.
Ben. the service rep. and Michael the service manager always has time to answer a question or chat. Makes me feel like family.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/27/2019 08:46 AM

When you're here, you're family.

It has been our great pleasure to be your Hyundai and Genesis dealer these many years now.  Thank you for choosing us and we look forward to being here for you and yours for all the years, miles, and vehicles to come.

Go Broncos!

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Appointment
Friendly and efficient
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/05/2019 11:24 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Phoenix, AZ
2015 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Normal service
Normal service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/04/2019 08:32 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
MP
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Mark P.
Cave Creek, AZ
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
All around great service
Excellent service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/04/2019 08:45 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
RB
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Robert B.
Kingman, AZ
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
we really trust the people there with our car.
Just to let you know, we have a new e-mail address which is: bob25margi30@frontier.com we will not be using this old e-mail in the near future. Thanks. The service was great and on time great people.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/04/2019 08:44 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Phoenix, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone
Best Dealership in Az ! Everyone who works there are kind,curtious ans trustworthy.
Thanks again for taking car of my family’s car needs. And that “ ain’t no BULL”.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/04/2019 08:40 AM

Thank you for the FANTASTIC review.

We are happy to be your Hyundai and Genesis dealer, when you're here, you're family and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
CP
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Constance P.
Scottsdale, AZ
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best Service Ever
I have owned a Cadillac, a Mercedes and a Lexus and no where have I had better service than Earnhardt Hyundai. Love my little Elantra and
Love the way Ben Gerard makes me feel that I am his most important client. Meantime, my little Hyundai just keeps humming along.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 02/04/2019 08:54 AM

Thank you for the stellar review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
Client vérifié
Phoenix, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ben made this experience terrific!
I've had quite a few Service Advisors and I'm sticking with Ben Girard. He is the reason I will return. He is the epitome of what customer service should be.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/30/2019 09:59 AM

Thank you for the amazing review and recommendation for Ben Girard your advisor..

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding service rep
Ben Girard always is very professional and sees that the service is completed quickly. Keeps me up to date as to my upcoming service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/30/2019 09:50 AM

Thank you for the outstanding review and recommendation for Ben Girard your advisor.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
AB
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Anthony B.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
JB Santa Fe Current Service
My current 30, 000 mile service continued with the "best practices" they continued with.
Ben Girard the service advisor continued his excellent advisement with my Santa Fe.
As well I want to mention the "Director of Service, Michael Southern, and his continued "Best Practices" for the service department.
I will continue to take my SF to this dealership and feel very confident in the service I get lead by Ben and Michael.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:25 AM

Anthony, thank you for the wonderful review.

It is always nice hearing from our repeat owners.  It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
PD
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Paul D.
Scottsdale, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall service
Great service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:19 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
KD
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Karen D.
Scottsdale, AZ
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Perfect service
Always prompt & pleasant
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:18 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
MO
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Michael O.
Scottsdale, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
New car
We have a 2018 Tucson. The navigation system went out They replaced the whole system. Ben G worked hard on this and so did Dave .
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:15 AM

Thank you for the great review.

We are glad we could sort out the navigation issue for you and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great employees
perfect AAA
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:24 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
KH
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Karen H.
Phoenix, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service at It's Best with Ben
Who loves getting their car serviced? I do! It is always a pleasure to meet with Ben. He knows my vehicle, my history, my preferences (car was please!). Truly, Ben takes care of you like family- no better compliment. Also, the waiting area is fully equipped with coffee, water, treats, reading material and comfy chairs to watch TV. Time flies at Earnhardt Hyundai North Scottsdale!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/28/2019 09:14 AM

What an awesome review - thank you so much.

We are very glad to have Ben on our team and we look foward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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BEN GIRARD
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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