BA

BRETE ARNOLD

Murdock Hyundai Lindon

Évaluation globale

4,7

(505 reviews)

83

Critiques de BRETE ARNOLD

Client vérifié

Orem, UT

2007 Hyundai Entourage

12/30/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Waste of time!!!

Went in for an oil change. 2 HOURS LATER we asked how much longer it was going to be just to be told they didn't have it. Upon further search they told us it had been done for a while, NO ONE TOLD US IT WAS DONE!

Non recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/30/2016 08:46 AM

Thanks for responding to the survey. I apologize for the frustrations. Sometimes it gets a little hectic around here and I am sorry we didn't communicate with you properly. We will take this into our trainings and will continue to work and improve to give our customers a better experience. We do appreciate your business and hope to see you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

NM

Nolan M.

Lehi, UT

2016 Hyundai Sonata

12/28/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast, friendly service.

Fast friendly service

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/28/2016 01:09 PM

Hi Nolan, Thanks for taking time to respond to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Pleasant Grove, UT

2013 Hyundai Santa Fe S

12/25/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Good service.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 07:19 AM

Thanks for responding to the survey. I am sorry we didn't get to wash the car. It has been too cold for our car wash to operate outside. It freezes over night and is having a hard time unfreezing with the cold temperatures during the day. If you want to call ahead one day and see if it is up and running we would be happy to wash it for you. Thanks again for coming in and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Pleasant Grove, UT

2007 Hyundai Azera

12/22/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

I find their service to be prompt and timely.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 06:57 AM

Thanks for responding to the survey. With most recalls we replace the recalled part even if its not bad/broken because Hyundai has updated the part and could prevent any issues in the future. If there is anything else we can do to improve and to earn a 5 in the future, please let me know. Thanks again for coming in and hope to see you again!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

JC

JAMES C.

Provo, UT

2013 Hyundai Sonata

12/21/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Comfort

I always feel comfortable with the people and the atmosphere.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 07:09 AM

Hi James, Thanks for responding to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

NH

Nancy H.

Cedar Hills, UT

2013 Hyundai Sonata

12/21/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Bret Rocks!

The service agent was Bret. She called me on her day off and continually kept me updated on my vehicle. Customer service was over the top!

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 07:08 AM

Hi Nancy, Thanks for filling out the survey. We appreciate you coming in and working us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Springville, UT

2012 Hyundai Elantra

12/21/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Sean, the manager

they stepped up to help my daughter, Thanks

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 07:07 AM

Thanks for responding to the survey. We appreciate you coming in and doing business with us and hope you know we are willing to help in anyway we can. Look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

JM

James M.

Delta, UT

2012 Hyundai Veracruz

12/21/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Quick fast reliable service with expert advice.

I enjoy the friendly atmosphere of the whole facility. Very knowledgeable and good to work with.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/27/2016 07:05 AM

Hi James, Thanks for taking time to respond to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

SC

Sara C.

Eagle Mountain, UT

2012 Hyundai Sonata

12/16/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Poor communication

Had great difficulties finding out the status of our vehicle as it was in service for 36 hours for a simple line and gasket change. We never received a single call about it and had to repeatedly call in to get answers. Many calls went unanswered, those that were answered were transferred to the service department which often times never answered their phone.

Disappointing service.

Non recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/19/2016 08:52 AM

Hi Sara, Thanks for taking time to respond to the survey. I apologize for the frustration. We will take this into our trainings and improve on communicating with our customers with updates to give them an over all better experience. Again, we apologize for the frustration and hope to work with you again and earn your business back. Happy Holidays!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

TS

Tanya S.

Spanish Fork, UT

2016 Hyundai Sonata

12/14/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly and capable staff

The staff was very friendly, capable and kind to all those waiting while their vehicles were being serviced. I was impressed!

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/16/2016 11:24 AM

Hi Tanya, Thanks for taking time to fillout the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Orem, UT

2012 Hyundai Tucson

12/12/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

It's great because the people are great.

I wouldm
n't take my care anywhere else. Service is excellent and quality.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/13/2016 09:57 AM

Thanks for responding to the survey. We appreciate you coming in and working with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

PF

Paul F.

Highland, UT

2010 Hyundai Elantra

12/10/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Respectful

Thanks

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/13/2016 09:55 AM

Hi Paul, Thanks for taking time to respond to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

SM

Steven M.

Heber City, UT

2016 Hyundai Sonata

12/08/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

oil change, tire rotation and car wash

done fast and well

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/09/2016 11:42 AM

Hi Steven, Thanks for taking time to respond to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

LW

Lori W.

Irvine, CA

2012 Hyundai Sonata

12/06/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Good quality at a good price.

I think Hyundai offers cars of high quality for a good price.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/08/2016 12:31 PM

Hi Lori, Thanks for responding to the survey. We appreciate you coming in and doing business with us. I am sorry about the business of our sales team, it is a busy time of year. If you would like to speak with someone on purchasing a new car, you can always call in and we will get you right with a salesman. 8012268194 If there is anything else we can do to improve and to earn a 5, please let me know. Thanks again for coming in and we look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

AB

Aletta B.

Orem, UT

2010 Hyundai Elantra

12/05/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service!

Everyone is so friendly and helpful. Thanks!!

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/05/2016 01:58 PM

Hi Aletta, Thanks for responding to the survey. We appreciate you coming in and working with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

LP

Lindsey P.

Salem, UT

2013 Hyundai Elantra

12/01/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service dept is absolutely awesome

Murdock Hyundai is definitely a no regrets dealer

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/02/2016 12:05 PM

Hi Lindsey, Thanks for responding to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Orem, UT

2011 Hyundai Tucson

11/30/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

?

Friendly people

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/01/2016 02:35 PM

Thanks for responding to the survey. We appreciate you coming in and doing business with us and look forward to seeing you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

Provo, UT

2013 Hyundai Elantra

11/29/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service, but always slow.

Sales and service are both slow, but have great people working there.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 12/01/2016 02:31 PM

Thanks for responding to the survey. I apologize for any frustrations. We are working out the kinks out and trying to improve wait times for our customers. We appreciate you coming in and working with us and hope to see you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

Client vérifié

2015 Hyundai Sonata Hyb

11/29/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Oil Change

This is an awesome Dealership and Service Department. I was told I needed to pay for the oil change--I have lifetime oil changes (really you only get 3 per calendar year), but the Service person said that they would give me a $10 coupon off the oil change--I did not get it after looking at my receipt. No worries, I will just need to manage my oil changes and tire rotations better throughout the year. I am still Very satisfied and happy with them.

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 11/29/2016 09:41 AM

Thanks for taking time to respond to the survey. We appreciate you coming in and doing business with us. If there is anything we can do to improve and to earn a 5, please let me know. Thanks again for coming in and hope to see in the future!

Shawn Miller
Service and Director

Employés avec lesquels vous avez travaillé

Client vérifié

Provo, UT

2015 Hyundai Elantra

11/28/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

I trust them with my Hyundai

Recommandé

SHAWN M. de Murdock Hyundai Lindon a répondu le 11/29/2016 09:45 AM

Thanks for taking time to respond to the survey. We appreciate you coming in doing business with us and hope to see you in the future!

Shawn Miller
Service and Parts Director

Employés avec lesquels vous avez travaillé

361-380 sur 507 résultats

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