I have purchased two vehicles from this dealership I can personally say they are the very best dealer
for me and my salesman Bob Leigh-Manuell has my 5 star rating and finance department made our experience worth the trip to buy our new car and after we were almost finished the manager came out and congratulated us on our new car purchase and told us if we had any issues his door was always open I really professionalism we got there yesterday Thank you for very enjoyable purchase
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I am from out of town. About an hour away from home and I had a flat. I went to Van Horn where I ha
d bought my car and even thu I had no appointment and they were very busy. They took the time to take out the tailor whatever and plug the tire so I could get home. It's been a week now and plug is still tight and holding I feel secure driving. For some reason I am not able to move from 4 to a 5 star rating as deserved.
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Futures Hyundai is the place to take your Hyundai vehicle for service. Maribel was my advisor and she
was professional throughout the entire process of my car getting diagnosed. She let me know when she would be going to lunch and that she would be getting in contact with me when she returned for any update status. Advisors at other Hyundai dealerships promise they will do this and never do. The customer ends up having to call. Also, they have the best mechanic foreman, Jefte. I have known him for a few years and he has always be honest-> something you don't find at the majority other dealership repair centers. Plus, you don't have to wait 1+ month to make an appointment. I got mine 1 1/2 weeks out. Lastly, just a few walking blocks from the dealership, there is a shopping center(Veranda) and a movie theater, so you are not stuck waiting at the dealership being bored.
Now, on the minus side, I do wish they had tables in their waiting area for people who have laptops. I didn't check if they offered free wifi, but I didn't see any signs posted so I assume no. There is a TV and a machine that offers free coffee and latte's. Be careful though because the lattes come with a lot of sugar! I am waiting for a survey to be sent to me so I can give Kudos to Maribel and Jefte.
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