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Grappone Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 003 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
31
Total des ReScores
4,5
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

We are a fourth-generation family owned automotive group that works hard to turn the perception of the auto dealership industry upside down. We believe we're successful because we listen to our guests. Come and see us for your next Hyundai service. We are a fourth-generation family owned automotive group that works hard to turn the perception of the auto dealership industry upside down. We believe we're successful because we listen to our guests. Come and see us for your next Hyundai service.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(603) 226-8249

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:00 AM - 3:30 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
514 Route 3 A Bow, NH 03304
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 003 Avis)

Client vérifié
Concord, NH
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/30/2022
Type de service : Repair
client vérifiéVérifié Client
7
Catégorie : Service
Service
Service personnel was great. Work on the car way to long for what had to be completed

Client vérifié
Manchester, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Awesome!
Always a great experience, and the service department is the best.
Kristin B. de Grappone Hyundai a répondu le 03/28/2022 05:43 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


KT
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Karen T.
Dunbarton, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Exceptional Service
I ONLY take my 2014 Sonata to Grappone Hyundai for service. Fast,efficient and honest
Kristin B. de Grappone Hyundai a répondu le 03/28/2022 05:41 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


NT
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Nancy T.
Belmont, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2022
10
Catégorie : Service
Pleasant buying experience! Not above MSRP!!!!!
I just bought a 2022 Palisade and absolutely love it!!
Grappone was so easy to deal with it was practically seamless. I dealt with Noah and his laid back vibe and great communications was a pleasure. I was in and out in just over an hour. Paperwork, Insurance all completed and happily on my way.
Kristin B. de Grappone Hyundai a répondu le 03/28/2022 05:40 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


JP
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Janet P.
Concord, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Undivided attention
When I bring my car in for service, I feel like I am the most important person they are dealing with when we interact. They are awesome!
Kristin B. de Grappone Hyundai a répondu le 03/14/2022 08:29 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


Client vérifié
Manchester, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Beat dealership in New England.
Always friendly and knowledgeable.
Kristin B. de Grappone Hyundai a répondu le 03/14/2022 08:26 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


Client vérifié
Barnstead, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great!
Quick, easy and honest. Love the videos.
Kristin B. de Grappone Hyundai a répondu le 03/14/2022 08:26 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


DA
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Daniel A.
Bow, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Highly recommend!
Grapple Hyundai does a fantastic job! Would highly recommend!
Kristin B. de Grappone Hyundai a répondu le 03/14/2022 08:25 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


PA
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Peggy A.
Henniker, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
scheduled services on my 2018 tucson
outstanding people and great service
Kristin B. de Grappone Hyundai a répondu le 03/02/2022 06:48 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service 


Client vérifié
Concord, NH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
7
Catégorie : Service
60K service on my 2015 Genesis
The whole process went smoothly, though it was pretty pricey. Maybe I’m just out of the loop as I have not had to do a 60 K service in quite awhile. I think an alignment on the vehicle should be included.
Mike T. de Grappone Hyundai a répondu le 03/07/2022 03:50 AM

Hello, We appreciate your feedback,  I am going to take a look at those areas of oppurtunity as will I will thank Tori for the help with scheduling for you.  Thank you for you time if you have any questions please feel free to call me at 603-226-8249 Mike


Client vérifié
Northwood, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Scheduled service and multi-point inspection
Grappone Hyundai service has always been excellent but now it’s even better! I was blown away by the most recent addition of the service video in real time. What a great way to enhance customer service.
Kristin B. de Grappone Hyundai a répondu le 03/02/2022 06:44 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service


RM
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Richard M.
Dunbarton, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Grappone Hyundai appreciation
Grappone Hyundai is a outstanding dealership. They have an excellent service department. All personnel that I came in contact with at their dealership were professional and prompt. The repair to my vehicle which was under factory warranty have no cost to me. While they had my vehicle, I had them complete additional repairs not under warranty and all work was Top Notch.
Grappone Hyundai provided me with a loaner vehicle the entire time my car was in there shop . This was very much appreciated and made the whole process so much more pleasant. I would highly recommend Grappone Hyundai to anybody and plan on using them as needed in the future.
Kristin B. de Grappone Hyundai a répondu le 02/18/2022 06:06 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful weekend!

Kristin
Grappone Hyundai Service


Client vérifié
Warner, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Routine maintenance
Staff were great, friendly and knowledgeable. Even brought me back after my check in to discuss stuff Because I had a confused look on my face about an aspect of my warranty. Love working with grappone
Kristin B. de Grappone Hyundai a répondu le 02/18/2022 06:06 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful weekend!

Kristin
Grappone Hyundai Service


RS
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Raymond S.
Webster, NH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Normal service and 1 recall.
Grappone Hyundai personal as always were amazing to work with. From the call to setup the appointment to the service to the pickup.
Kristin B. de Grappone Hyundai a répondu le 02/18/2022 06:03 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful weekend!

Kristin
Grappone Hyundai Service


Client vérifié
Fitchburg, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Free Tire Rotation when I
Bought 4 snow tires! Service is always great! The waiting room is comfy and has snacks.
Kristin B. de Grappone Hyundai a répondu le 02/04/2022 08:02 AM

Thank you for the great review! We look forward to seeing you again. Have a wonderful weekend!

Kristin

Grappone Hyundai Service

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.