I was in PA visiting my mom in the hospital over the Memorial Day weekend when I noticed a rattling n
oise coming from underneath my car. I was due to drive back to WV the following day but was afraid to chance it. I called Hamlin’s to see if they could check it out without having an appointment and was told to bring it in then. Nicholas checked it out and about 15 minutes later the problem (loose heat shield on catalytic converter) had been taken care of-and at no charge. Had I taken it to a chain, I highly doubt I would have had the same experience. I found out that Hamlin’s had been in business for several decades. Now I know why. Thanks, Nicholas, for the friendly and courteous service and for getting me back on the road without the worries!
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This is the second time I had to bring a car to Fixed Auto,.
Their customer service has been expec
tional. Teir communication with me about the repairs to my car and the timeline to have it be completed have been amazing. Hopefully I don't have any more cars to repair but if I do I would diffently return
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Randy, Co-Owner, Ranchell is honest and detail-oriented about identifying the problems of my Toyota C
amery. Upon fixing the issues and testing the car. Other issues were identified & fixed. I am pleased with my services and have referred his services to others. Most of his customers have been getting Ranchell's auto services for a decade.
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