I got into an accident today, and AAA told me it would take around 50 minutes. Mark called me up bef
ore I could put my phone away and told me he would be there in 15. It took 10.
He was so incredibly kind and willing to help.
I really do recommend them not only for their services, but their humanity.
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22001 Pacific Highway South, Suite 101
Des Moines, WA 98198
4,9
(740 Avis)
EA
absolutely under promised and over delivered!!
Dynamite work, great communication, fun people and a real pleasure to work with. They made the whole
experience stressless. The best I've ever experienced.
Above and beyond quality work and customer service! This was the best service in all aspects that I
have ever experienced. They cared enough to help make my insurance situation successful, they arranged for my rental car pick up, they went above and beyond what was needed to make sure the repainting of my car looked great, resurfaced a headlight to make it looked new to match new one, drove my car to tire speciality shop to have suspension checked for safety and most jaw dropping customer service was when they called me to say my car was ready for pickup. They noticed that my driver side wiper spray wasn't working and said they hoped it was okay that they fixed it, at no charge. I had been driving my car for 6 yrs and tried many times to get some place to fix it and always being told too expensive and very difficult to take apart to fix. Make no mistake, these guys are over the top for everything. Workmanship, friendly, caring and efficient service. I took them cookies and muffins as a thank you for taking such good care of my car and me.
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Mo and Rod are the best. Great, friendly service. They are honest and check the car thoroughly. I tak
e my care there all the time time. They don't take advantage of you like the dealership does. Thank you to Mo and Rod for great service once again!!!!!!!!!!!!!!!!! I have recommended Universal Auto House to several friends and family members.
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