I was never impressed with the Service Dept at this dealer. In fact, past 3 years since I bought my
new Hyundai, I decided I would never buy another Hyundai due to lack of good service dept. That has all changed. I had a great experience with Hayleigh one of the Service people yesterday. Fast, efficient, fair and got me out in 1 1/2 hrs with a complimentary car wash included.
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Saturday 9/16/23, while traveling from Dallas, TX to Oxford, MS to visit my son (a freshman at Ole Mi
ss) the turbocharger on my 2017 Hyundai Tucson failed. We diagnosed the problem late that day, and we made the decision to drop the vehicle at Pride Hyundai in Batesville, MS on Sunday, 9/16. The team at Pride took it from there! The vehicle was ready for pickup Friday 9/22 as requested, and we were able to return from Dallas that day and pick up the car over the weekend! Given that we live almost 500 miles away, everyone at Pride was very understanding of our situation. We cannot thank these guys enough for helping us through a very challenging situation. We highly recommend this business!
thank you!
Paul, Erika, & Mitchell
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My husband and I entered bayside Hyundai shop just to look for a car Justin dealer immediately got up
from his chair and offer his service. We had very nice experience with bayside Hyundai , the process was smooth and friendly , Justin were very Igor to teach my husband the features of the car. We are really impressed with service. I would definitely recommend Bayside Hyundai. Thank you
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I found a car on your website that I was interested in. Made an appointment to test drive on a Sunda
y. Loved the car and was ready to purchase. Phillip Haddaway was my salesman, and he was very attentive and communicative with me through the whole process, and extremely kind to work with.
From the Test drive, securing financing with Joe Ziegler, setting a time with Phillip to come back and pick up the car, and finishing paperwork with Rich Neise, my experience was very positive. I don't enjoy the car buying process, but these three gentlemen made it a pleasant experience.
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Had to wait for an appointment but it was worth it. Service Advisor #4157 was excellent. Bright, ener
getic, Happy personality. He wears the Uniform well and a great asset to the Dealer Service reputation. Thank You Jose.
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Friendly employees. what you would expect from a dealership service. Scheduled appointment was able t
o do all services needed at once. Thanks JoAnna!
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The minute I arrived at the dealership I was given 5-Star service. Everyone was so nice and worked w
ith me on the financing at top priority and set everything up in a way that works for my budget and got me in the car that I wanted! The only setback was it took so much time, but that was due to a mix up on VIN numbers with another vehicle similar to the one I wanted to purchase. Once that was cleared up everything else ran smoothly.
My Service Advisor,Jervon made sure he provided me with updates on my car as much as possible and he
very quickly found me a loaner while I waited on my car to get fixed. If you go there for any kind of service on your car I definitely recommend going to him.
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Brought my vehicle in for regular service. Was greeted quickly with a smile. Had my vehicle serviced
and was out in a little over an hour. Very clean facilities,very professional. Will definitely be going back.
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A shoutout to Tony for his expert help and guidance with our Palisade purchase. We appreciated the ti
me he spent with us when making our decision on the car and explaining all the car features. Tony had a friendly personality and patiently answered all our questions. Thank you, Tony
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