My daughter recently relocated from Buffalo, NY to Hillsboro for her career. It was necessary to arra
nge for a car lease that would provide her with a vehicle when she arrived in town. Seth Peterson went above and beyond all expectations to help us with our choices, lease details, insurance and financial details. He even offered to pick her up from the airport! The car was cleaned and gassed up and waiting for her when she arrived. My daughter and I are extremely grateful to Seth and CJ Maglangbayan, the finance manager, for their professionalism, courtesy and assistance. I highly recommend leasing or buying a car from this dealership.
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Once again my expectations were met …treated with great care and kept me informed about my car (MARY)
…my experience & TRUST are at 100% ….I depend on these people for their honesty & trust …thank you Hyundai and Erin Gassin for your trusted service to make me feel safe in my car ?
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We needed to turn in our lease so we went to Burdick Hyundai I asked to talk to Tim Brauchle who has
always been our salesman, knowing he was semi-retired at this point. Tim still assisted us in our decision on what we wanted to do with our vehicle, once things were decided he turned us over to another salesman Nick Wiggin to finalize our deal. I cannot thank Tim enough for his guidance and Nick was excellent!! Things have changed (as everything) over our time in dealing with Burdick some good some bad but no matter what questions we had Nick went over and above to give us the correct answer. We would highly recommend Nick to anyone who would like to talk with an honest, polite, well-mannered salesman. Thank you, Tim, and Nick for your help.
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I am so pleased to make this post it is not often (if ever). that I am compelled to write a post BUT,
I want to let the world know about the customer service experience I have had with this dealership. I have never felt like I was just a customer or that I am gonna be ripped off. The reps answered all my questions and informed me of my options. They explained everything to me in detail. The GM -owner should be very proud of his team THEY are wonderful.
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When it comes to depending on Chico Hyundai to service our 2016 Sonata we consistently have depended
on Remi Robles through the years. This was especially important last month when our engine quit working on the freeway and we had the car towed to this dealership. Remi was there for us at each step along the path to getting our car inspected, finding the problem that the engine froze and needed to be replaced. The day he ordered the engine he also got us a rental until our vehicle was repaired. This is so important since our beloved Sonata is our only transportation.
During the process which took a month, I was able to text or email Remi for updates and he always got back to me. Thank you for having such a knowledgeable service representative that not only gets the job done but has actually become a friend. Earl & Kaye Stotler
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This is my third time buying/leasing a car here. My experience has been great and mainly because of K
aren Morrissey-She makes buying a car painless- explains everything- is knowledgeable- makes one feel comfortable and we walked away once again as a happy customer.
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