The process for getting an estimate, scheduling the work, communication on time to completion, and pi
ckup were seamless. My car looks brand new, as they replaced everything that was even slightly damaged, and even fixed a few scrapes and chips unrelated to the claim. Furthermore the staff at Latuff Body Shop went above and beyond as I grappled with ill timed battery trouble after the work was completed (totally unrelated). I couldn't be happier with the service and won't go anywhere else for body work in the future.
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I ended up taking me car to Kelly's after a horrible experience with Chehalis collision. The staff he
re are amazing. They work hard, are always full of smiles and above and beyond on helpful. They found a spot that the other body shop missed and fixed it happily as well as the other that needed fixed. My car was set to be almost 18 days to get back and they got it done in 6 days. They have been exceedingly helpful! I will take my business here any day.
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This was, by far, the best experience I have ever had with an auto body repair shop. Before arriving,
When I walked in, I was greeted and checked in by a very helpful and informed person. I met with the people who would be fixing and supervising the repairs of the entire left side of my car. They explained, step by step, what would need to happen. I was given a estimated date of completion and was kept informed throughout the whole process. The best happened when I went to pick up the car. The repairs were better than I thought possible. The left side of my car was not repaired, but looked brand new. I was worried that the paint on may not match, since my car is 4 years old, but it looks great and seamless! The staff ensured that I was satisfied with the service provided. This was the most painless auto repair I have ever had. I will definitely be returning for all of my car maintenance and repair needs. A+
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I cant say enough GREAT things about Auto Care Experts! The name says it ALL! My car had been losing
power and the check engine light had gone on. I took it to another mechanic that could not diagnose the problem. I decided to bring my car into Fred at Auto Care Experts because I had been there in the past when I lived in Orange County. Within hours Fred and his technicians were able to diagnose the problem.....I had rats living in my engine eating away at the wires. It was going to be a costly repair and Fred was able to contact my insurance because there is coverage for rodents in most policies. This was something I had no idea could be done. He talked with the insurance and got everything worked out for me. I can not believe how wonderful my car is running. It is running so much better now. I have an older vehicle and Fred manages to keep my vehicle running down the street in tip top shape. I will continue to use Fred and Auto Care Experts because I know that I can leave with assurance that my vehicle is in great running order. I highly recommend Auto Care Experts!!
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My daughter needed work done to her car, we were told about Marco. I called Marco on Thursday we drop
ped her car off, Friday the next day it was ready. My daughter said her car drives like new now. We are very pleased with Marco’s service very great customer service. We will be back!!!
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Car was towed here after call to AAA. Car wouldn’t start and had started to smoke after gas fill up.
Vehicle was moved and then was towed here. Was Sat afternoon so shop not open. When they had chance to look for problem they called with the findings- very professional and courteous and they fixed the problem and car was ready Tues. Had to wait until Wed because of transportation. Very easy to find. During the inspection they also informed me about my battery level being low and asked me if I wanted it replaced. Told them yes. Very pleased with service.
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