Alexandria Hyundai earned five stars on each of my two leases.
The process of purchasing my 2022 Hyundia Tucson, the care I was looking for right from the start, co
uldn't have gone smoother. Jae, Joon and P.J. are low pressure professionals that let the product sell itself. This was my second time coming in to lease a new vehicle. I received great trade in value form my previously leased car and left feeling quite comfortable about the decision I made to lease the new one.
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I went to Genesis of Alexandria knowing exactly what I wanted. From the moment I arrived, Shah was v
ery welcoming. I didn't have an appointment. However he was very accomodating and quickly set me up with a test drive. I appreciate that the process was haggle-free, easy, and Shah worked to find the car I wanted. This is my second Genesis and I love my GV80 just as much as I loved my Genesis car. Thank you Shah and Tony for making this a smooth process.
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Ryan is the nicest guy, and my car left his place driving better than ever. He is honest and the wor
k is affordable, what more can you ask for? I'll be sad to be moving away soon and not close enough to keep using Ryan's shop. The people in the gas station are pretty rude - don't let them form the impression for you. Ryan is great!
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I was late for work and found my battery dead. Nielson's shop had someone at my house in ten minutes
. I followed them back to the garage to replace the battery and I was out the door 20 minutes later. Over the past five years, they have also done major repairs on both cars - always at a reasonable price, on time, full explanations. This is what customer and auto service should be! Would not go anywhere else.
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I am absolutely satisfied with the service at Norris Garage and have been going ever since Larry help
ed me out with a back break light on my truck. On June 2, I had another emergency situation and drove my truck from the beach straight to their shop because I knew once I made it there; I was in good hands. My truck brakes were not in good shape, but they had my truck out the next day. I know nothing about mechanic work, but Mr. Norris can explain what is going on in such simplistic terms that a child could understand. I appreciate the explanation, the patience with answering questions and the diagrams that make it easy to remember when to get the fluids changed as well as what service is due. Thank you Norris' Garage for all that you do!
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I trust all of my vehicles to Hillcrest auto. I have never been disappointed. They always provide the
service that they say they will for the price they say.
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