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Norris' Garage

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(731 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Tires, Transmission Services and Undercar Services since 1973. ...more

Catégories
Entretien de la voiture, Réparation automobile, Vidange
Contact
(301) 839-4450

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5509 Livingston Rd Forest Heights, MD 20745-2037
Norris' Garage's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(731 Avis)

OJ
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Oscar J.
Arlington, VA
Cadillac Brougham
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Cadillac Brougham repair
Norris Garage just completed several repairs done on my Cadillac which included installing new wheels and tires, a full tune up, complete break job front and rear and a steering dampener. The car is driving like a brand new automobile even with 158k miles on the clock. My Wife was even impressed at how smooth and stable the car operated at highway speeds.

DM
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David M.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
They do the job right the first time.
I have had several vehicles serviced at this shop and they are very knowledgeable. Never have been disappointed with the work performed.
Joe & Larry de Norris' Garage a répondu le 04/25/2025 01:38 PM

Thank you for trusting us with your vehicles and thank you for your kind review.


MV
Melissa V.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Best service
I don’t have a lot of experience in the mechanical car but they are very patient taking the time to explain to me all about the parts of my car to be fixed, they never overcharge me, they have the prices in the area
Joe & Larry de Norris' Garage a répondu le 04/25/2025 01:38 PM

Thank you for your kind review.


KN
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Karen / Kandra N.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Exceptional Work
I have been going to Norris garage for many years. I cannot say I have ever had a bad experience. They do excellent work and explain everything. I will always recommend Norris garage.
Joe & Larry de Norris' Garage a répondu le 04/24/2025 08:17 AM

Thank you for being a loyal customer and trusting Norris Garage. Thank you for your kind review.


AJ
gravatar
Arthur J.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2025
client vérifiéVérifié Client
10
The Best
This time Larry painted and put a chin spoiler on my 392 Scat. Awesome job.
Joe & Larry de Norris' Garage a répondu le 04/22/2025 11:40 AM

Thank you for your kind review.


CP
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Chanita P.
Oxon Hill, MD
Mercedes-Benz S550
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
ALWAYS EXCELLENT PROFESSIONAL SERVICE
I’ve been coming to Norris’s Garage for over 10 years for ALL of my cars—-and trucks. I choose Norris’ even over the dealership because they are honest, trustworthy and fair. Also, all employees are very professional and kind. Larry is my favorite! Love him
and his work. KUDOS to Mr. Norris!
Joe & Larry de Norris' Garage a répondu le 04/15/2025 01:42 PM

Thank you for being a loyal customer and for trusting us with your vehicles. Thank you for the kind review.


CP
gravatar
Cora P.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Best garage
Great bunch of pieple.I have had my car serviced about four times,all for different repairs,and have always been extremely satisfied.I will never take to dealer again.I took my car to dealer from purchasing,until about three years,and will never return to let them touch my car.
Joe & Larry de Norris' Garage a répondu le 04/14/2025 07:58 AM

Thank you for your kind review.


JS
Johnny S.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Great service
They do an outstanding job
Joe & Larry de Norris' Garage a répondu le 04/14/2025 06:52 AM

Thank you for your kind review.


SP
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Shirlene P.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Always Do A Good Job With My Car
Everyone Is Nice
Joe & Larry de Norris' Garage a répondu le 04/14/2025 06:51 AM

Thank you for your kind review.


LC
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Lauren C.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Amazing Work & People
I've been going to Norris Garage for over 23 years. Mr. Norris, Larry, and their team have always taken food care of my car. Quality service with amazing guidance regarding ongoing repairs or things to watch out for.

They are family. Love them
Joe & Larry de Norris' Garage a répondu le 04/14/2025 06:51 AM

Thank you for your kind review and for allowing us to always work on your vehicles.


EM
gravatar
Eric M.
Dunkirk, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Hose replacement
As always, another amazing service by Norris garage. Joe and Larry and the rest of the team continue to provide the highest quality customer experience possible. Excellent communication throughout the process was key to my overall customer satisfaction. Thanks again.
Joe & Larry de Norris' Garage a répondu le 04/10/2025 01:12 PM

Thank you Mr. Mcvicker, we appreciate your business very much.


JR
Johanna R.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
So HELPFUL
I was driving in the area when my Jeep Cherokee started overheating in the middle of the road! I looked up a garage and luckily got to Norris! They squeezed me in last minute and let me know something was wrong with my reservoir and pipes. It was so fast and I was able to get a quote promptly. I’ll recommend Norris to everyone, customer service was outstanding.
Joe & Larry de Norris' Garage a répondu le 04/07/2025 12:30 PM

Thank you for your kind review.


RM
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Rosa M.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Oil change & Service review
Always a pleasant experience🤗
Joe & Larry de Norris' Garage a répondu le 04/07/2025 12:30 PM

Thank you for your kind review.


AJ
gravatar
Arthur J.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
My Go To Shop
Joe and Larry are the best, that's all I can say. When I was picking up my vehicle, there was a gentleman in that brought his vehicle in from West Virginia, I think that speaks for itself.
Joe & Larry de Norris' Garage a répondu le 04/07/2025 12:29 PM

Thank you for your kind review.


SW
Sequita W.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Bring my car in for a diagnostic he didn’t waste my money
He encouraged me not to put any more money in the car. He couldn’t guarantee the car would be fixed.
Nice, honest guy
Joe & Larry de Norris' Garage a répondu le 04/07/2025 12:29 PM

Thank you for your kind review.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.