I was late for work and found my battery dead. Nielson's shop had someone at my house in ten minutes. I followed them back to the garage to replace the battery and I was out the door 20 minutes later. Over the past five years, they have also done major repairs on both cars - always at a reasonable price, on time, full explanations. This is what customer and auto service should be! Would not go anywhere else.
Recommandé
JG
Joseph G.
Alexandria, VA
04/18/2019
Outstanding price, service and quality
OUTSTANDING!
Recently needed a bit of work done on my corvette. I don't trust just anyone with my vehicle and due to ground clearance issues, it's difficult to find a non-dealership shop to work on it, but the guys at Skyline demonstrated that they both cared about my vehicle, and understood the complications involved with working on it. They were able to find a solution that enabled them to safely and efficiently work on the vehicle.
In the office, I met with Dion, who was able to work me in even though they clearly had a lot of work going on. I then met Ryan, the mechanic, who took great care of my vehicle and fixed the issue effectively and efficiently. Through talking to him, it was evident that he both loves cars and takes pride in the work that he performs on them.
The customer service, environment, pricing, and quality of work at Skyline is phenomenal. If you're looking for these things in a shop, come here. You won't regret it.
Recommandé
JC
Jim C.
Falls Church, VA
05/15/2018
Excellent service/knowledgeable & friendly staff
Do yourself a favor and make this your one stop for all service related automotive issues.
Recommandé
KR
Keith R.
Arlington, VA
07/20/2015
Absolutely Recommended A+
Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell.
In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson.
I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs.
I recommend Skyline without hesitation.
Recommandé
LK
Lisa K.
Falls Church, VA
10/11/2011
Stay away
They charged me thousands of dollars to fix a check engine light, when the problem was fixable by just replacing two oxygen sensors, that they did not fix. On top of this, they told me that I had to have the headlights cleaned with a special cleaner, and that if I didn't the car would not pass inspection, which I found out was a total lie. They told me to buy brand new rims after I had a flat tire claimining that they could not fix it, when that was not true. Please do not let this place take advantage of you too!
Non recommandé
KF
KEN F.
Alexandria, VA
09/25/2011
Vérifié Client
Super work
Great work on my car (as usual). I can't recommend them enough. Excellent customer service.
Recommandé
CB
CONNIE B.
Alexandria, VA
09/06/2011
Vérifié Client
You guys R the BEST!
You guys R the BEST! You should already know that I won't ever go anywhere else as long as you R around/open. I always recommend you 2 everyone I know. :-)
Recommandé
MW
MAI W.
Arlington, VA
08/29/2011
Vérifié Client
great service
very great service repair
Recommandé
AK
ALEXANDER K.
Arlington, VA
08/20/2011
Vérifié Client
Excellent
Job needed was performed well and fast
Recommandé
SH
STEVE H.
Alexandria, VA
08/08/2011
Vérifié Client
steve
great service
Recommandé
LF
LEONARD F.
Arlington, VA
08/06/2011
Vérifié Client
Automobile service
Excellent service; friendly,helpful service order
staff, competent work, reasonable prices
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