I'm from NYS visiting family. While traveling south (driving) a piece of a tractor trailers front bu
mper detached and hit the passenger's side of my Ram truck! Once in Austin, Tx. I scheduled an appointment with Chief's Motor Group. They sounded like a reputable vehicle service center from what I read and were close to where I was staying. I wanted them to check for any hidden damage that may render the truck unsafe for the trip back north. Chief Motor Group went beyond expectations going over the entire undercarriage, including checking every tire and any exposed wiring/fluid lines for damage. Then taking the truck for a test drive to make steering or alignment was not affective. Luckily everything was fine! NOW, expecting to pay a minimum of about $100/hr. (any over 30 minutes) I was met by extended hand and a smile by the owner! Topping it off with "be safe on your journey back home!" That is character, concern and appreciated more than words could explain!!
Chief's Motor Group should be your choice for car maintenance, as they would be mine if I lived here, because they define the word INTEGRITY!
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Overall it was so easy and painless to get my battery checked and a new one put in. The battery itsel
f felt a little pricey but overall great service.
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Reached out via email with some questions about getting an APR cold air intake installed on my 2022 Q
3. Chris was responsive via email and accurate with pricing. Day of the install again Chris was pleasant to work with and explained the nuances of my particular install. Overall a great experience.
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I called, kind of in a panic, because my daughter’s Mini needed new brake pads and she was leaving fo
r college the following week. At first the gentleman I spoke with wasn’t sure Exotics would have time for the repair, but after I explained, he told me to bring the car in. It turned out that it also needed four new tires. Still….in a day and a half it was done! With plenty of time to spare for her trip. Thank you so much!
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Ben and his staff are professional and friendly. Their work is quality and professional. I appreciate
the integrity and honesty. Trust in my mechanic is very important to me.
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