My car overheated on the Garden State Parkway during rush hour. We were able to exit to a local town,
but my daughter & I were stranded almost an hour & a half from my home on my birthday. I expected to have to wait atleast an hour for a tow, but a driver (Timothy B.) showed up in almost half the time. Not only was Timothy efficient, he was polite & a great conversationalist who made the ride home almost timeless. My frustration & concerns about the car (that I had just gotten out of the repair shop) faded to the background during the journey home. Thx Defalco for having an efficient professional on your team. God forbid I ever have a car fail me again I would not hesitate to reach out to your company.
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Excellent service and a smooth leasing process. The team was helpful, transparent, and made everythin
g easy. Highly recommend Eren at Bat Ridge Hyundai.
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Very nice staff! My sales person Jabari is the best!
smoothest car sales transaction i've ever had. No hidden fees, staff was very courteous. My sales per
son Jabari went above and beyond in getting me the best deal and explained everything to me clearly. Their mantra is Transparency, Efficiency and respect and i feel like they check all those boxes without a doubt.
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If your in the market to purchase a Hyundai don't go anywhere else. I went to another Hyundai dealer
in Brooklyn first - it was a horrible experience; they were nasty and dishonest. The next day I called Hyundai City and spoke with Raz. What an amazing car buying experience. Less than a week later I was driving my new car. The staff at Hyundai City is the absolute best there is. I worked with Raz (sales) and Rohan (finance) they were both extremely knowledgeable and accommodating. At Hyundai City of Bay Ridge they truly do treat you like family. Raz even came in on his day off to be there when I picked up my car.
Two months later when it was time to get a car for my son my first and only stop was Hyundai City!
Truly the best car buying experience.
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Service dept is one of the best service center I’ve ever visited. The service team is top notch under
the supervision of their manager Dante Lopez.
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Very convenient to my home and great hours Took my care right away and did all the work in 4to 5 hour
s
Completely resolved all issues and even prevented future ones
Always professional and courteous
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