the car had several issues and was able to fix all butt one and asked for a recommended shop to take
it to for the one they can’t fix i have always had excellent service from the shops they recommend also
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Went in to get a bumper to bumper check up. They found a frayed serpentine belt and fixed. Good thi
ng to cause car was going on a across country road trip the following week.
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I had a recall alert. I did have to call about the part but very nice in setting up time to be comple
ted. Covid has really put a kink in all service work. They have daily issues too. I think all was handled well through extreme shortages
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The tow truck driver was professional and informative. The repair didn’t take long at all, this vehi
cle belongs to my granddaughter, she needed her vehicle to go to work and school - Carmen the receptionist was very pleasant and polite as to giving information that I was concerned about. We haven’t had the car back but one day so I told my granddaughter to make sure she let me know if the car is driving ok.
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The Lexus Dealership here in Baton Rouge told me they had to replace my tire that had a nail in it. T
hey told me matter of factly that it could not be patched. It was $300 for a new tire. I decided to take it to Jefferson Car Care and they told me it could be patched for $25. It ran for 7,000 more miles. They are always honest with me and never do work I don't need. I totally trust them.
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