Factory installed sticker states the car has SiriusXM. It does not.
I bought this particular car because I spend a great deal of time in my car driving short distances and wanted to be sure that the car I was purchasing came equipped with SiriusXM. There was a factory installed small sticker on the driver side rear door stating that was the case. Once I saw that then I was willing to get in and test drive the car. In a brief test drive there was no reason why I would test the car to ensure that there was SiriusXM when the sticker already said that there was. After the car was purchased, I got home and discovered it does not have SiriusXM capability. After multiple conversations with the dealer “customer service representative“ and being assured that the general manager was speaking with the Hyundai Regional representative and would get back to me and let me know what could be done about this, and despite multiple email and telephone follow ups, my messages were never even responded to. That is almost as frustrating as the original problem and leads me to believe that once they sell the car, they could care less that it’s not what it was advertised to be. As a result, I will likely never purchase another Hyundai, which is sad because this was my fourth and I will most certainly never do business with this dealer again who don’t even seem to have the courtesy to get back to me even if it is to say that Hyundai is unwilling to address the problem .
Vérifié Propriétaire
