Thank you for sharing your feedback on your Genesis 2025 G80, Juliet. We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you. ^cc 

Hello Donna, We’re so sorry to hear about your experience with one of our retailers. Although each Genesis Retailer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.^cc