Outstanding service and communication - earned my family's trust
I brought my car to Lodi Transmissions when it was stuck in limp mode with transmission error codes
, and the experience exceeded my expectations from start to finish.
Exceptional Customer Service: Beau and Ron were both polite, knowledgeable, and kept me informed throughout the entire process. They explained the troubleshooting steps clearly and provided regular updates on my car's status - no guessing games or surprise calls.
Honest Communication: They were upfront about their scheduling (about a week out) right from the beginning, which I appreciated. No false promises or unrealistic timelines - just honest, straightforward communication.
Fair Pricing: Their costs were reasonable for the quality of work and service provided. No hidden fees or inflated charges.
The Trust Factor: Here's the ultimate test - I would absolutely bring my kids' cars here, and that says everything about the confidence this shop inspired. When you're willing to trust them with your children's safety, you know you've found the right place.
Bottom Line: Lodi Transmissions combines technical expertise with genuine customer care. They've earned a customer for life and my enthusiastic recommendation to anyone needing transmission work in the area.
Highly recommended for: Anyone needing honest, reliable transmission service
What sets them apart: Excellent communication and trustworthy approach
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Pete was great! Excellent communication..
Kept me up to date on all that was happening. I would hig
hly recommend for any transmission problems with your vehicles.
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I am so grateful for the integrity that you guys have. Jim is great. You guys made sure I was accom
odated according to my time schedule. It keeps me coming back.
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Lindsey and Jeff are the best car mechanics in town. I have 2 cars a Chrysler 300 and a Cadillac DeVi
lle they have worked on both cars for over 2 years now and they get my babies right every time!!! They are fast friendly and very inexpensive! You need something done call them they are the best!!!
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After having some trouble with my truck not wanting to accelerate over 50mph, I took it to the Nissan
dealership to get it diagnosed. They told me the transmission needed to be replaced and that it was going to cost almost $7,000. I took it to Option Transmission to get a second opinion. Best decision I could've made. They diagnosed it for free, told me that it was the ignition coils, and quoted ke a price. Now the truck runs great! Definitely recommend them!
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