Win Hyundai believes in giving back to the community. We Sponsor a number of charity events, and support the local area boys and girls soccer and baseball teams! Visit our website or call us for details. We all win at Win Hyundai!
Located in Carson, CA, we are convenient for Hyundai owners from Los
Win Hyundai believes in giving back to the community. We Sponsor a number of charity events, and support the local area boys and girls soccer and baseball teams! Visit our website or call us for details. We all win at Win Hyundai!
Located in Carson, CA, we are convenient for Hyundai owners from Los Angeles, Long Beach, and Torrance! Come see us today to experience our expert Service Department in action! We work hard to maintain service and repair standards that are a cut above the rest!
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They’ll kiss your ass when you’re in the dealership buying a car, but the second you have a serious problem, they’ll do everything they can to shift the blame onto someone else.
I purchased a 2026 Hyundai Palisade XRT Pro from Hyundai Carson in March 2026. In August, the vehicle drove itself into another car. I understand that the accident itself is not necessarily the dealership’s fault. What happened afterward, however, is absolutely unacceptable.
When I brought the vehicle back and reported problems with the car’s computer and safety systems, the dealership initially asked whether they could review the vehicle’s EDR (Event Data Recorder/“black box”). Then, seemingly out of nowhere, their story changed. The next day, they told me that my vehicle does not have an EDR.
That claim is extremely difficult to reconcile with the documentation for the vehicle. The 2026 Palisade owner’s manual specifically contains a section titled “Vehicle Data Collection and Event Data Recorders,” and the manual states that the vehicle is equipped with an EDR. I contacted Hyundai Corporate directly, and Corporate confirmed to me that my specific vehicle does have an EDR and that it made no sense for the dealership to tell me otherwise.
So let’s think about this logically: if the accident were unquestionably my fault, why would anyone have a reason to prevent the vehicle’s data from being examined? The dealership initially wanted to look at the EDR, then suddenly claimed the vehicle had none. That change in story is extremely suspicious and has completely destroyed my trust in this dealership.
To make matters worse, the dealership then told me there was “nothing they could do” because they were supposedly not Hyundai, but merely a “reseller,” and that I needed to deal with Corporate. This is incredibly different from the sales pitch I received when purchasing the vehicle, when they went out of their way to portray themselves as my one-stop shop and promised excellent customer service.
Now the dealership is no longer answering my calls, and when they were answering, the people I spoke with were incredibly rude and dismissive.
I have never dealt with a dealership that was so eager to take my money and so unwilling to stand behind the customer afterward. Whatever happened to the idea that a dealership should actually help its customers when something goes seriously wrong?
HYUNDAI CARSON IS A SCAM. They treated me like a valued customer when they thought they were going to make money from me, and the moment I needed actual assistance, they wanted nothing to do with me.
If you’re considering buying a Hyundai, GO TO ANOTHER DEALERSHIP. There are plenty of Hyundai dealerships in Southern California. You do not need to give your money to these people.
AVOID HYUNDAI CARSON LIKE THE PLAGUE