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SureCritic / Concessionnaire Hyundai / Williams Hyundai
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Williams Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(169 Avis)
66
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Détails du score

5 stars
76%
4 stars
15%
3 stars
5%
2 stars
2%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
37
Total des ReScores™
4,8
Moyenne de ReScore™
66
Score NPS ®

Détails de l'entreprise

À propos

Williams Hyundai is a new Hyundai dealership in Lansing. We have a professional staff to handle all your service needs with the utmost care. Please call us or come by to schedule a service appointment for your vehicle. Williams Hyundai is a new Hyundai dealership in Lansing. We have a professional staff to handle all your service needs with the utmost care. Please call us or come by to schedule a service appointment for your vehicle.

Catégories
Concessionnaire Hyundai, Entretien de la voiture, Réparation automobile
Contact
(517) 484-1341
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Aucun Fuseau Horaire Fourni
2845 E. Saginaw Street Lansing, MI 48912
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(169 Avis)
Écrire un avis
Avis récents
Client vérifié
Okemos, MI
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good People
Williams does very well across the board, but the secret seems to be their people. Thank You
JS
gravatar
Joe S.
Mount Pleasant, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2022
10
Catégorie : Service
Fastest, most efficient car we have ever purchasdd
Just phenomenal.

We live an hour away and they took care of EVERYTHING remotely and, when we arrived, we tried out our new ‘22 Tucson, signed the least amount of forms we ever have and were in and out in under an hour. Trade in was done remotely too—excellent value.

And we even love the car.

Go see Karl; he will take care of you.
Client vérifié
Okemos, MI
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Reliable dealership
I have had different recalls and services here and so far, I am quite satisfied with their services
Greg L., Service Manager de Williams Hyundai a répondu le 01/20/2022 06:41 AM

Your Williams Hyundai team thanks you for taking the time to answer the Hyundai survey.  We appreciate your feedback.

 

Thank you,

Williams Hyundai service team.

 
Client vérifié
Eaton Rapids, MI
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always exceptional
Service went quicker than expected.
Greg L., Service Manager de Williams Hyundai a répondu le 01/19/2022 01:11 PM

Thank you for choosing Williams Hyundai for your service needs

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
Client vérifié
Okemos, MI
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Williams Doing it Right
Not sure how they pull it off, but they do customer service the way it is supposed to be done. Please do keep it up. It is noticeable.
Greg L., Service Manager de Williams Hyundai a répondu le 12/24/2021 05:14 AM

We at Williams Hyundai appreciate that you took the time to answer the Hyundai Service Survey.

Hope you have a Happy Holliday season.

From all of us at Williams Hyundai

Client vérifié
Eaton Rapids, MI
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always a great experience!
Williams Autoworld as a business and all their associates pay attention, listen, and execute. Friendly, and professional. The perfect mix. They create a dealership experience that's easy, on-point, and stress-free.
Greg L., Service Manager de Williams Hyundai a répondu le 12/10/2021 11:15 AM

 

We would like to thank you for taking the time out of your day to answer the Hyundai service survey.  Thanks, for your kind review.

 

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com

Client vérifié
Williamston, MI
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Easy service visit
It was easy to schedule service online, they started on time, and I appreciated the clear explanation of what was done and inspected. It was nice to have a clean car to drive off in.
Greg L., Service Manager de Williams Hyundai a répondu le 11/10/2021 04:35 AM

Your Williams Hyundai team thanks you for taking the time to answer the Hyundai survey.  We appreciate your feedback.

 

Thank you,

Williams Hyundai service team.

EH
gravatar
Elizabeth H.
Lansing, MI
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Hyundai Service Center
I am grateful to have a service center near me that provides quality care when my vehicle needs work for normal maintenance. The staff is always professional and friendly. The timeframe for scheduling is convenient and I can usually get in within a few days or sooner. Thank you for providing excellent service!
Greg L., Service Manager de Williams Hyundai a répondu le 09/27/2021 05:57 AM

We would like to thank you for taking the time out of your day to answer the Hyundai service survey.  Thanks, for your kind review.

 

Thank you,

Your Williams Hyundai service team.

Client vérifié
Lake Odessa, MI
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Oil change & soft tire
The price of the oil change was better than I have paid at some of those ‘quick change’ places.
Greg L., Service Manager de Williams Hyundai a répondu le 09/13/2021 01:17 PM

Your Williams Hyundai team thanks you for taking the time to answer the Hyundai survey.  We appreciate your feedback and comments.  Thank you.

 

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
CL
gravatar
Courtney L.
Lansing, MI
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service and staff.
Great first impression and good work
Recommandé
Greg L., Service Manager de Williams Hyundai a répondu le 06/24/2021 04:26 AM

We appreciate your comments.  Thank you for taking the time to answer the Hyundai service survey.

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
TW
gravatar
Thomas W.
Lansing, MI
2017 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2021
client vérifiéVérifié Client
Catégorie : Service
Great Communication
I gave an excellent because Williams Hyundai has great customer serves. Not only will they fix your car, they understand your needs as a valued customer.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/14/2021
Type de service : Maintenance
Catégorie : Service
It’s specifically for Hyandai’s
Good customer services. My problem stem from my vehicle not being completely looked at and repaired.
Recommandé
Greg L., Service Manager de Williams Hyundai a répondu le 05/18/2021 05:47 AM

I would like to apologize for the inconvenience of needing to bring your car back in for further diagnosis.

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
PR
gravatar
Phyllis R.
Laingsburg, MI
2020 Hyundai Santa Fe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/07/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service was terrible
It took an hour and a half for an oil change and tire rotation, plus I had to make the appointment 2 1/2 weeks in advance. They also put the wrong type of oil back into my Santa Fe. If this is what I can expect in the future, then I will go elsewhere for service and the purchase of a new vehicle. Totally unacceptable!
Non recommandé
Greg L., Service Manager de Williams Hyundai a répondu le 05/11/2021 04:51 AM

I would like to apologize for the service that you were provided.   I can assure you the correct oil was used and is billed out on your repair order for your vehicle.  I will be reaching out to you to provide you with this information.

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
CH
gravatar
Christina H.
Eaton Rapids, MI
2011 Hyundai Santa Fe
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Greg L., Service Manager de Williams Hyundai a répondu le 03/24/2021 11:40 AM

We would like to thank you for taking the time to answer the Hyundai service survey and providing feedback.  Without our customers feedback we would not know what concerns we need to try and address.  Thank, you.

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
EH
gravatar
Elizabeth H.
Lansing, MI
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional vehicle, staff and service
I purchased my 2020 Palisade Limited edition from Williams Auto world. The full experience has been nothing but exceptional. I highly recommend working with Noah if you are in line for a new vehicle. He was very professional, yet upbeat and thorough, answering all my questions. My interactions with the rest of the staff were great and I am sure any of the others would be of great help. I worked with Tyler on the finance side and just as expected, he was wonderful to work with. I knew the Palisade was the vehicle for me and I absolutely love it! It’s a great feeling when the full buying experience is an exceptional one, right down to the Service team. They were very accommodating, friendly and timely with my service maintenance work. Again, I can’t say enough about my positive experience at Williams Hyundai or my Palisade Limited, both were/are truly exceptional!
Recommandé
Greg L., Service Manager de Williams Hyundai a répondu le 03/11/2021 06:18 AM

We appreciate the time you took out of your day to answer the Hyundai service survey.  Thank you, for the very kind comments you left for service and sales. 

Thank you,

Greg Ludden

Service Manager
517-484-1341
gludden@williamsautoworld.com
Client vérifié
Holt, MI
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff are very pleasant to work with.
Great service, came in for an oil change a little early they were able to get me in and out within an hour.
I greatly appreciate it.
Recommandé
Greg L., Service Manager de Williams Hyundai a répondu le 03/11/2021 06:16 AM

 

We would like to thank you for taking the time out of your day to answer the Hyundai service survey.  Thanks, for your kind review.

 

Thank you,

Your Williams Hyundai service team.

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Avis sur les véhicules
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2025 Elantra
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
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2025 Elantra Hybrid
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
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2025 Elantra N
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
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2025 IONIQ 5
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(173)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(21)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(167)
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2025 Kona
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(439)
image du véhicule
2025 Kona Electric
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(37)
image du véhicule
2025 Palisade
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(826)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(306)
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2025 Santa Fe
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(606)
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2025 Santa Fe Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(433)
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2025 Sonata
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(130)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(135)
image du véhicule
2025 Tucson
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(1105)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(652)
image du véhicule
2025 Tucson Plug-In Hybrid
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(21)
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2025 Venue
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(127)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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