West Broad Volkswagen Audi Avis de Gail H. le 10/08/2012


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Gail H.
Richmond, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2012
client vérifiéVérifié Client
Catégorie : Service
Honesty and Integrity
I picked up my SUV for a replacement part that was broken during a repair. I could have been told that the whole assembly was needed and I would have probably questioned it but accepted it. The fact that it was accidently broken during the course of repairs and replaced at no cost is impressive and says much about the business philosophy and caliber of employees! I will be a loyal customer!
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