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Wells Automotive Service

Score moyen

4,9

(1 248 Avis)

95

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Détails du score

ReScore les Avis^™

ReScore

Avis original

3

Total des ReScores^™

3,7

Moyenne de ReScore^™

95

Score NPS ^®

Détails de l'entreprise

Catégories

Entretien de la voiture, Réparation automobile, Atelier de réparation

Contact

(312) 943-5720

Visiter le site web

Closed

Heures d'ouverture

1317 North Wells St Chicago, IL 60610

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Wells Automotive Service's Avis

4,9

(1 248 Avis)

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Avis qui incluent

Wells Automotive 209

Avis récents

CF

CONSTANTIN F.

Chicago, IL

03/11/2026

Vérifié Client

10

Reliably professional

I've been taking our car (2000 Volvo S80) to Wells Automotive for several yearss. The car is running great but it's a quarter century old and has needed both major and minor repairs (new wheel bearings, replace oxygen sensors that Volvo didn't even make any more, new exhaust system, front brake pads, spark plugs, trunk lift, plus oil and filter service and tire rebalancing). Each time I couldn’t have been more impressed. Frank and Miguel are fast, efficient, thoroughly professional, and honest to a fault. Every time they tell me what is wrong, what it will take to fix it, how long it will take, and the car comes back washed and looking like new (except for a few dings and a cracked mirror casing that is not worth the trouble trying to fix). Last time I didn't even have to pay anything because they found the car didn't need any servicing. It came back washed anyway. Who could ask for more?

Service de Wells Automotive Service a répondu le 03/16/2026 09:33 AM

We're glad to hear that your 2000 Volvo S80 is rolling along like a champ! It's always nice to know that we can keep those vintage wheels in tip-top shape, even if it does require some major TLC every now and then. Frank and Miguel certainly strive to provide quick and honest service, so it's great to see that they hit the mark for you. And as for washing your car even when you didn't have to pay for service—talk about a little bonus spa treatment! Who knew auto care could come with a splash of shine? We're grateful for your loyalty and look forward to helping keep your S80 in peak condition for many more miles ahead. Here's to more smooth rides and maybe just a few fewer dings!

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Bons de services et publications

Thanks for the great feedback! Our team at Wells Automotive is always ready to tackle any task to keep your ride running smoothly. 🚗💨 We're thrilled to know you had a positive experience with Frank and the crew! #AutoCare #CustomerSatisfaction

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🚗💨 Cold snap? More like a wiper workout! We're thrilled to keep your vision crystal clear, even when the weather tries to play tricks! Thanks for your kind words—your trust means the world to us! #WellsAutomotive #ClearVision

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We’re thrilled to hear you had an excellent experience with Frank and Mike! 🚗💨 Thank you for recommending our family business. We promise to keep it running smoothly—no pit stops needed!😉 #WellsAutomotive #FamilyBusiness

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Thank you for trusting us with your Caddy—twice! 🚗✨ We love being your go-to for auto care and promise to keep the quality, honesty, and speed on point. Your happiness is our fuel! #WellsAutomotive #HappyCustomers

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We appreciate your kind words! 🚗 Frank loves sharing his knowledge and making the process smooth sailing. We're here to keep you cruising! Thanks for choosing Wells Automotive Service! 🌟 #CustomerService #WellsAutomotive

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Thank you for the kind words! We're thrilled to hear our friendly staff was able to help you. We aim to keep things smooth, just like your ride! 🚗✨ #WellsAutomotive #CustomerService

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Thank you for the fantastic review! 🚗✨ We strive to be your first-rate pit stop for all things automotive. Your recommendation means the world to us! Keep those engines purring! 🔧💪 #WellsAutomotive #CustomerServiceExcellence

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We're thrilled to hear that Frank had you rolling back on the road in no time! 🚗💨 Your loyalty means the world to us, and we can’t wait to help with your future car needs. Remember, we fix cars, not your wallet! 😉 #CarCare #WellsAutomotiveService

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We're revved up to hear you think we do great work at reasonable prices! 🚗💰 Thanks for the high recommendation—your support keeps our engines running smoothly! 🚀 #WellsAutomotive #CustomerAppreciation

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Thank you for the fantastic review! 🚗✨ We love keeping your car running smoothly and making it sparkle! Who knew auto repairs could include a car wash? We'll keep the engine purring and the shine shining! #WellsAutomotive #CarCareMagic

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We love hearing how we can go the extra mile! 🚗💨 Thanks for trusting us with your oil change and dent dilemma. We might not be a body shop, but we’ll always steer you in the right direction! 🛠️ #WellsAutomotive #CustomerCare

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? Thank you for the awesome review! We're glad your SUV is feeling like a superhero again! ?‍♂️ We believe in quality over speed—good things take time! Come back anytime! ?? #WellsAutomotive #QualityService

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Thank you for your trust! We’re just a bunch of car enthusiasts working hard to keep you safe on the road. ?? Your support lifts us up! Here’s to keeping wheels turning and engines purring! ?️ #LocalLove #TrustWellsAutomotive

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Thank you for the stellar review! ? Our team loves to keep your ride running smoothly and your smiles wide.? We're thrilled to hear you had a top-notch experience with us! ?? #WellsAutomotive #5StarService

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We're revved up by your awesome review! ?? Frank’s quick diagnosis and fair prices are just part of our pit stop routine! Thanks for choosing us for your auto needs—drive happy! ? #WellsAutomotive #CustomerAppreciation

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? We're thrilled to hear about your positive experience, Franks! ? Our team strives to always provide efficient service and a sparkling clean car to our customers. ? Thank you for choosing Wells Automotive Service! #CustomerSatisfaction #FiveStarService

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Thanks for the 5-star review, Kenneth! We're thrilled to hear that you appreciated our customer service and communication. We're always here for all your automotive needs! ?? #CustomerSatisfaction #WellsAutomotiveService

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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Lawrence! We're thrilled to hear that you're feeling confident and well taken care of. Trust us, we've got your back! ?️? #CustomerAppreciation #InGoodHands

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Hey there, Ben! ? Thanks a bunch for your awesome feedback! We're so glad to hear that you had a great experience with us. Your recommendation means a lot! ? #CustomerAppreciation #WellsAutomotiveService

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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. ?✨ #CustomerSatisfaction #WellsAutomotiveService

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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! ? We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService

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Thanks for the great review, Chuck! ? We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago

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Thanks for the kind words, Melvin! ? We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago

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Thanks for the great review, James! ? We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago

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?? Great service! ? #Chicago #HonestRepairs

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.