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Webb's Auto Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(267 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

We are your local family owned and operated automotive experts. Our employees have a combined 45 years of experience. We are your local family owned and operated automotive experts. Our employees have a combined 45 years of experience.

Catégories
Réparation automobile, Atelier de réparation, Réparation automobile européenne
Contact
(812) 376-6110

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
481 Center St Columbus, IN 47201
Webb's Auto Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(267 Avis)

RA
gravatar
R. A.
Scipio, IN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/21/2025
0
Very money first customer beware very rude
Total scam you. Very rude. If they buy parts for you you won't see the reciept. Put wrong battery il my Vette. Wouldn't give me reciept in case the battery went bad. Had to bring it back to them. They hide things very shady biz run far and fast away

ML
gravatar
Mattie L.
Chattanooga, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/05/2024
0
DO NOT GO HERE!!!!!!!!!!
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we’ve spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn’t recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)
Update since last review:
After filing a complaint with the better business bureau about our situation, the people at Webb’s Auto have told MULTIPLE complete LIES about what happened to make themselves look better. They have said that we “tampered” with the defective part that THEY put in our vehicle, which we then had to pay more money to replace. Yeah, that makes complete sense you really thought that one through huh!
Genuinely I am in complete shock that this place is in business and people take their vehicles here. I really really want to get this point across to whoever may be reading these reviews, this should NOT happen to anyone! Please do not go here!

ML
gravatar
Mattie L.
Chattanooga, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/05/2024
0
DO NOT GO HERE!!!!!!!!!!
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we’ve spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn’t recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)
Update since last review:
After filing a complaint with the better business bureau about our situation, the people at Webb’s Auto have told MULTIPLE complete LIES about what happened to make themselves look better. They have said that we “tampered” with the defective part that THEY put in our vehicle, which we then had to pay more money to replace. Yeah, that makes complete sense you really thought that one through huh!
Genuinely I am in complete shock that this place is in business and people take their vehicles here. I really really want to get this point across to whoever may be reading these reviews, this should NOT happen to anyone! Please do not go here!

ML
gravatar
Mattie L.
Chattanooga, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/03/2024
0
Just so unbelievably terrible
Worst costumer service I have ever witnessed. My husband came here months ago and they not only failed to fix the problem three separate times and still proceeded to charge us thousands of dollars, but they actually made the problem significantly worse and when this was pointed out to them they made any possible excuse and screamed at my husband on the phone. Literally as if he was talking to a toddler that was in the wrong. They cut corners and put a faulty part in his car not knowing that he was a mechanic, so of course he discovers this at the shop he works at when the part caused MORE problems than before. They refused to take any accountability, pay for or refund any of the thousands of dollars we've spent since going to them, and have at this point blatantly refused to speak with us about it. They have made it VERY apparent that their priority is money and not costumer satisfaction or safety. Wouldn't recommend this place to my worst enemy. Only go here if you want to spend thousands of dollars only for your car to have more problems and then have to take legal action. :)

FR
Faith R.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2018
client vérifiéVérifié Client
Catégorie : Service
Faith said the business got her in quick and took care of her.
Recommandé

SS
Sam S.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2018
client vérifiéVérifié Client
Catégorie : Service
Sam said they were great and courteous at the business.
Recommandé

KT
Kenneth T.
Indiana
GMC Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2018
client vérifiéVérifié Client
Catégorie : Service
Kenneth said this business was good.
Recommandé

JW
Jerry W.
Columbus, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2018
client vérifiéVérifié Client
Catégorie : Service
Jerry said the business is the only place he will take his vehicle, as he wants it done right.
Recommandé

BB
Bryan B.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2018
client vérifiéVérifié Client
Catégorie : Service
Bryan said they were very efficient, quick and responsive.
Recommandé

NP
Ninad P.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2018
client vérifiéVérifié Client
Catégorie : Service
Ninad said the employees were very helpful and they answered all his questions. They explained the completed work.
Recommandé

ST
Sherry T.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2018
client vérifiéVérifié Client
Catégorie : Service
Sherry said the staff were knowledgeable, quick, and very polite.
Recommandé

VG
Vaughn G.
Indiana
Chevrolet Chevy Express
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2018
client vérifiéVérifié Client
Catégorie : Service
Vaughn said the service was a very positive experience, the staff explained the details very well, and they went above and beyond his expectations.
Recommandé

KB
Kevin B.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
client vérifiéVérifié Client
Catégorie : Service
Kevin said that the facility always goes out of their way to see everything he needs is taken care of.
Recommandé

RS
Randy S.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2018
client vérifiéVérifié Client
Catégorie : Service
Randy said he recommends them frequently.
Recommandé

DG
gravatar
DON G.
Columbus, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2018
client vérifiéVérifié Client
Needed filters change
Friendly , Professional and courtesy people. Great service and affordable prices.
Recommandé
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