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Wayne Auto Mall Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 148 Avis)
59

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5
217
Total des ReScores
4,6
Moyenne de ReScore
59
Score NPS ®

Détails de l'entreprise

À propos

Wayne Auto Mall Hyundai is located in Wayne, NJ. We have the technology and staff to keep your vehicle running like new. Call us today to schedule an appointment with our Service Center. Wayne Auto Mall Hyundai is located in Wayne, NJ. We have the technology and staff to keep your vehicle running like new. Call us today to schedule an appointment with our Service Center.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(973) 646-0300

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 7:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1244 State Route 23 Wayne, NJ 07470
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 148 Avis)

MM
gravatar
Mauro M.
Lake Hiawatha, NJ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/01/2023
0
Catégorie : Service
Horrible service experience
The sales experience was pretty good, I was able to get in and out of the dealership pretty quick. Bought a certified pre owned elantra with 15k miles. Suddenly the car start button started failing randomly. I called the service dept 3 times, and was told an advisor will call me right back. Well, nobody did call me so I called them a 4th time. The service advisor told me they have no service appointments available until February 2024! (It is now September). I explained them that this was unacceptable, my first car payment is not even due and this car is already leaving me stranded. The advisor told me I could drop the car off for few days, but they would have no loaners to give while the car is being checked. I told him it didn’t make sense, I shouldn’t be the one being inconvenienced but he told me there was nothing he could do. As I’m writing this review, my car is no longer starting (not even with a remote start). If I could return this garbage and forget about this dealership all together I would.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.